September 2011: Web LOS Benefits

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Editor’s Note

This section discusses how a new type of industry event is forming.

Your Voice—By Jeff Cerny

GCC Servicing Systems shares why communication is so important.

Recovery Tips—By Sue Woodard

Mortgage Success Source talks about new market survival strategies.

Market Pulse

Data from Integrated Asset Services tells a depressing story about the state of home prices.

Process Improvement—By Tony Garritano

Tony Garritano notes that everyone in the mortgage industry has to adjust to a new normal, but there is help.

Future Trends—By Roger Gudobba

Roger Gudobba says that we all have to get back to basics and lenders have to measure the risk and reward of every loan.

Business Strategies—By Michael Hammond

Michael Hammond reveals that most are afraid of technologies like social media, but these tools could be a saving grace.

New Challenges—By Ravi Ramanathan

DecisonReady notes that new regulations hurt servicers, too.

Finding Success—By Randy Schmidt

Data-Vision details that success is all about customer service.

Take Charge—By Barbara Perino and Rebecca Walzak

Barbara Perino and Rebecca Walzak say leaders are in short supply.

Paving The Way

Now that the industry has moved to Mark Phlieger’s way of thinking and embraced the Web, he talks about what’s next.

SaaS Rules—By Mark Ramirez

Priceweaver, Inc. asserts that speed to close is critical to raising profits.