Market Analysis: Make Electronic Signing Easy

*Make Electronic Signing Easy*
**By Tony Garritano**

***Who said eSigning has to be difficult? It doesn’t and you can get immediate return on investment both in terms of hard dollars saved, efficiency gained and increased compliance with a host of new rules. Interested? You should be. To this end, PROGRESS in Lending has learned that eSignSystems, a division of Wave Systems Corp., has updated its SmartSAFE, a solution designed to handle lifecycle management of electronically signed, legally-binding documents and records requiring ESIGN and UETA compliance. This new version of SmartSAFE features a redesigned SigningRoom that simplifies the entire eDelivery and eSigning process for all parties. Here’s why you need to be aware of this product:

****This updated offering now includes expanded cross-browser support, which allows users to log into the SigningRoom with all the most popular web browsers. Additionally, the SigningRoom has been optimized for tablets and mobile devices, bringing new convenience to field agents and consumers who need to complete transactions from remote locations.

****“eSignSystems’ SigningRoom provides a centralized, secure environment where parties can login to review and eSign documents from wherever they are at the time they need to conduct their business,” said Kelly Purcell, EVP of eSignSystems. “Powerful new customization options ensure that partners can integrate the SigningRoom directly into their own business processes with a similar user interface. By extending the look and feel of our partners’ existing web infrastructure, eSignSystems ensures a seamless eSigning experience for the end-user.”

****And today customers and integration partners using this product are realizing the benefit. For example, integration partner Compliance Systems Inc., a provider of dynamic document technology to the mortgage space, is praising the new tool. “Given the regulatory environment of today, our customers demand high integrity around the document and data,” said long-time advocate of a more data-driven mortgage process Roger Gudobba, Chief Strategy Officer of Compliance Systems Inc. “That applies to the eSignature piece as well. That’s why eSignSystems is our preferred solution—couple the ease of use of the SigningRoom with the audit trails of the SmartSAFE eVault and it’s a solution that can stand up to the rigorous requirements of electronic transactions.”

****The redesigned SigningRoom, which resides within the SmartSAFE, is more intuitive to use and has improved graphics. This release delivers three options to define the look-and-feel of the SigningRoom branding. Partners can set colors and images to match their existing Web properties, through an easy-to-use configurable Web interface. Secondly, the system supports the easy installation of cascading style sheets (CSSs), which provides graphic designers with complete control over the branding of the SigningRoom. Lastly, new architecture isolates the SigningRoom in a way that lets skilled developers modify and customize the SigningRoom to integrate with their organization’s existing business processes and technology.

****“The SigningRoom is a powerful solution for any organization that requires legal or regulatory proof of document eDelivery, and is even implemented in many cases where documents may not even require a signature,” continued Purcell. “Great focus was put on the expansion of eDelivery based on customer requests and feedback, to meet the growing document lifecycle management issues and regulatory concerns of our partners in the insurance and mortgage industries, as well as the healthcare marketplace.”

****In addition, from the technology perspective the SigningRoom has been refreshed using the latest Web development techniques, ensuring compatibility across a wide array of web-accessible devices. The SmartSAFE now generates expanded alerts around eDelivery actions within the SigningRoom. As an example, through the eDelivery process when a document is reviewed in the SigningRoom, an event is automatically generated and sent to the SigningRoom owner. Another new notification alert tells the SigningRoom owner if a signer opts-out of doing business electronically, allowing for quicker reaction time for paper fulfillment.

****The global economy is increasingly migrating to electronic signing instead of traditional transportation of documents to obtain wet ink signatures. Organizations seek alternatives for document delivery for several reasons: to address stronger regulation of document management; to better protect transmission of personal private information and sensitive data; and to offset postal rate increases and decreased service.  SmartSAFE is not only a cost-saving and more efficient solution to all these needs, but also supports green initiatives. With eSignSystems, document integrity is assured throughout the entire lifecycle of an electronic document, for the strongest confidence that a signed document remains unaltered, legally-binding and easily accessible. So, don’t be afraid of eSigning, embrace it.

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at