Technology Spotlight: Lender Looks Hard At Compliance Automation

*Lender Looks Hard At Compliance Automation*
**KleinBank Mortgage Profiled**

***It seems like we talk about this several times every week here at PROGRESS in Lending, but compliance is the top issue in our industry today. More and more lenders are turning to technology vendors to ensure compliance. Today we learned that Chaska, Minn.-based KleinBank Mortgage, a division of KleinBank, Minnesota’s largest family-owned state bank with assets exceeding $1.5 billion, has enhanced its mortgage document compliance process and reduced the potential for compliance errors encountered during closing with DocuTech and the company’s flagship product, ConformX. Here’s why:

****DocuTech, a doc prep provider, drastically lowers document costs and reduces the time spent maintaining a library of compliant documents by creating documents that fit each individual loan’s specific needs. Specifically, ConformX enables lenders to customize loan paperwork to generate fully compliant documents and disclosures, reduce operational costs and improve productivity with ease.

****“We chose to partner with DocuTech, in large part, because of their compliance guarantee, which takes into consideration every regulation and law applicable to each loan document,” said Stephen Spears, market president for fee-based businesses at KleinBank. “The compliance checks ConformX performs alert us to any errors in the loan document, which saves us from wasting time moving forward with an incorrect document and prevents us from encountering problems at the closing table.”

****KleinBank Mortgage’s decision to implement ConformX comes on the heels of DocuTech’s acquisition of LSSI in late 2011, the financial institution’s prior document services provider. KleinBank Mortgage was thoroughly impressed with the updated look and feel of the product and of DocuTech’s financial stability and company growth as a result of the LSSI acquisition. KleinBank also cited the solution’s enhanced rules engine and thorough compliance checks as key factors in the decision to work with DocuTech.

****Spears added that DocuTech’s customer support representatives have been extremely helpful to him and the rest of the KleinBank Mortgage team throughout the initial implementation process and beyond.

****“The DocuTech representatives I’ve had the pleasure of encountering have been absolutely phenomenal to work with,” continued Spears. “Each customer support representative has bent over backwards to ensure each of our needs are met and that we fully understand how to best utilize the ConformX software.”

****“In today’s marketplace, the need for a well-rounded doc services provider is more important than ever,” said Scott K. Stucky, chief operating officer for DocuTech. “We are thrilled to hear of former LSSI customers, such as KleinBank Mortgage, experiencing noticeable success with ConformX and strive to continue providing them with substantial compliance and workflow improvements for their loan documentation processes.”

****The Klein family entered banking in 1907 when C.H. Klein first bought stock in First National Bank of Chaska. Today, with assets totaling over $1.5 billion and a financial team of 415 dedicated banking professionals, KleinBank is Minnesota’s largest family-owned state bank and the 2011 recipient of the Minnesota Business Ethics Award.

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