*Streamline, Streamline, Streamline*
**By Tony Garritano**
***Everyone is looking to simplify and streamline, but are they actually doing anything about? Some are. In this case, Sierra Pacific has deployed a customized integration with a la mode’s Mercury Network. The new Web-based software integration empowers all Sierra Pacific origination channels to streamline appraisal ordering, receive higher quality appraisals with shorter turn times, and provides security measures for enhanced company-wide compliance with appraiser independence regulations.
****The new Mercury Enterprise Vendor Framework (EVF) integration routes all appraisal orders to Sierra-approved appraisal management companies, (AMCs) via Mercury Network’s efficient web-based platform. The integration features remote authentication, so Sierra Pacific customers only login once to SPM’s website to seamlessly order appraisals. Accuracy is ensured with automatic data transfer to and from the LOS, eliminating rekeying and manual data entry mistakes. Compliance is ensured through highly advanced AMC selection with no production involvement, based on Sierra’s specific routing rules.
****“Our customers are thrilled with how easily appraisals can be ordered on our website since most of the information is prepopulated from our LOS”, explained Jim Connell, CIO of Sierra Pacific Mortgage. “Additionally, real-time status of the order appears in their pipeline view, so they can track when the appraisal was ordered, assigned, inspected, and completed.”
****Jennifer Miller, President of a la mode’s Mortgage Solutions Division, added, “Our commitment to APIs and modern software development methodologies let us deploy the advanced software integrations and features developed for the nation’s largest lenders and AMCs, across the entire Mercury Network platform to benefit the over 500 lenders and AMCs using it today. It’s a great example of technology collaboration between two companies, scaled to benefit the entire industry”.
****a la mode’s Mercury Network is a Vendor Management Platform operating in the appraisal and BPO industries, offering both interface-less, “black box” MercuryDirect services and APIs, as well as “turn-key” MercuryManaged Web front ends for use by loan officers and compliance staff. It’s used in both capacities by a lengthy roster of the nation’s largest lenders and AMCs, as well as by numerous community banks, credit unions, wholesale and correspondent lenders, and mortgage brokers, simplifying full compliance with appraisal independence standards and banking security regulations.
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at firstname.lastname@example.org.