I always hear lenders say things like: “Electronic closings are so far off from being mainstream, why do I need that?” I would argue that you do, but the one thing nobody can argue that they need is protection against disasters. Here’s proof: Rentsys Recovery Services, a provider of disaster recovery solutions for businesses ranging from community banks and credit unions to enterprise organizations, has significantly increased the number of customers being served in 2013. Here’s why:
Contributing to this growth was the company’s acquisition of EverGreen Data Continuity in July. Since the acquisition, Rentsys has utilized this business continuity software to create Rentsys Continuity Manager (RCM), which is designed to help businesses plan for, mitigate and manage disaster recovery situations that affect daily business operations.
In December, the company also acquired IT-Lifeline, a provider of disaster recovery and compliance testing solutions for the financial services industry, including BlackCloud, a secure, private compliance-based data vaulting and recovery solution. Additionally, Rentsys hosted its Second Annual Education Seminar on Business Continuity and Disaster Recovery in September to provide additional education on risk management and business continuity.
Other important milestones for Rentsys include:
>> Completing its Service Organization Controls 2 (SOC 2) audit, which involves Rentsys’ processes, procedures and information systems being rigorously evaluated and tested to ensure the company meets regulatory standards for data security and operations;
>> Providing more than 1,900 contracted locations with recovery services;
>> Doubling the number of workstations contracted to provide business continuity services;
>> Implementing cloud-based Automatic Call Distributor recovery solutions to expand it’s ‘work from home’ strategy enabling customers to use cloud-based call distribution tools in the event of a disaster;
>> Launching the company’s new customer On-boarding Process, designed to prepare financial institutions for a more efficient recovery following a disaster, as well as to better prepare for an audit.
Certain technologies are needed.