Good Technology Solves Real Problems

American Southwest Mortgage Co. recently implemented Mercury Network’s Enterprise Vendor Framework (EVF) to help manage compliant, high quality appraisal operations. With Mercury Network’s EVF platform, American Southwest effectively manages thousands of compliant appraisal orders across all their valuable AMC vendor partners.

Instead of navigating multiple AMCs’ web portals, the single EVF platform enables American Southwest to control all orders across all channels including intelligent assignment, handling of borrower payment, a centralized repository for all orders that can be accessed by origination on demand, end to end audit trails of every action applied to the order, secure and unlimited file storage, and the appropriate tools to provide oversight into every appraisal transaction.

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American Southwest chose Mercury’s EVF to ensure that they remain in compliance with banking regulations, investor requirements, and the new third party oversight mandates from the OCC, FDIC, and more.  In addition, American Southwest has standardized on other Mercury technology such as SureReceipts and Appraisal Quality Management (AQM) that further strengthens their compliance with other relevant appraisal regulations including the ECOA Valuation Rule, Appraiser Independence Requirements, the GLB Act, as well as all investor requirements for quality control.

“To accommodate our fast growth in this regulatory environment and in anticipation of TRID, we knew it was more critical than ever before to document and control all aspects of our appraisal operation”, stated Laura Thomas, VP of Corporate Production. “Mercury Network gives us the ability to manage all channels quickly and effectively, including proactive status updates to all stakeholders as well as thorough quality control on completed reports.”

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“We’re excited to welcome American Southwest to Mercury Network”, stated Jennifer Miller, president of Mercury Network. Their commitment to their customers and their vendor relationships is apparent, and they have the technology infrastructure to continue phenomenal growth.”

Lenders using Mercury Network’s Enterprise Vendor Framework can log in via a secure web portal or integrate to their existing systems via Mercury Network’s open API for a single platform to manage all collateral valuations, with the centralized control and flexibility mandated by the third party oversight requirements.

About The Author

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Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.