Choose Your Servicer Wisely

RoundPoint Mortgage Servicing Corporation (RoundPoint), one of the nation’s largest mortgage servicing companies, announced today that starting this month the firm will be serving United Security Financial Corp. (USF), Murray, Utah, providing subservicing and MSR purchasing on a flow basis to facilitate co-issue loan origination, opening the originator up to new and more profitable investors. USF will entrust RoundPoint with the servicing of its $4 billion loan portfolio.
“USF is a great success story and a company that is positioned very well to succeed in the mortgage business,” said Allen Price, Senior Vice President of Business Development for RoundPoint. “Lois Johnson and her experienced team understand the vital importance of providing world class service to borrowers for the life of the loan. RoundPoint specializes in providing white glove customer service to its customers, which makes the relationship between RoundPoint and USF a perfect fit.”

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“When I started United Security Financial, I had only one goal: help my clients get the best, most affordable mortgages,” said Lois Johnson, owner of United Security Financial. “Now, twenty-six years later, it’s still the philosophy that drives our company that sets us apart. But today, we realize that the customer experience doesn’t end when the loan documents are signed. We want to give our borrowers peace of mind and security for the long term and that means choosing a great subservicing partner. For us, that’s RoundPoint Mortgage Servicing.”
RoundPoint is a fully-licensed Agency and Non-Agency subservicer for commercial banks, credit unions, mortgage companies and hedge funds. RoundPoint currently services over $50 billion in mortgage assets, some of which it owns but the majority of which are subservices for loan originations nationwide. The firm provides a superior suite of end-to-end services, including loan boarding, escrow administration, cashiering, investor reporting, member services, and default management. Its leadership team works directly with investors to design a customized servicing approach that provides the best possible outcomes for borrowers.

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“More lenders are realizing that RoundPoint is the best option when long term borrower satisfaction, increased profitability and client satisfaction are top priorities. I am very proud of this new relationship with USF and look forward to many years of mutual success,” said Brad Johnson, Chief Operating Officer for RoundPoint.
Kevin Brungardt, Chairman and CEO of RoundPoint, agreed: “USF is a significant player in the mortgage loan origination business and I’m proud that the firm has chosen RoundPoint as its subservicing partner.”