I read this article about Uber that got me thinking. Here’s what it said: “The 9-to-5 job has been out of popularity for several years. Employers who want to attract the top talent know — and they’ve known for several years — that they’ve got to offer flexible schedules as much as possible in order to retain the most in-demand workers.” Here’s the point:
The article went on to say, “the Uber business model is ushering in a new era of flexibility in work schedules, one that is actually fundamentally different from flexibility.
“This idea was new to me until a few weeks ago, and I was even more surprised to hear about it from the chief human resources officer for MillerCoors LLC, Michelle Nettles. How could Uber’s business model have any impact on a mega beer brewing conglomerate?
“Nettles explained it this way. Uber’s ability to attract hundreds, or even thousands, of drivers in every city it operates in stems from the strong appeal of the opt-in work week. Drivers can choose to work whenever they want, and for as many hours as they want, and there’s no need to ask anyone for vacation.”
Now you’re thinking: What does this have to do with mortgage lending? This little company called Uber dared to think outside of the box and totally recreated the traditional taxi industry for the better. If we had more lenders willing to take a creative approach to mortgage lending instead of always just replying on the tried and true system, couldn’t we create the mortgage industry for the better, as well?
About The Author
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at firstname.lastname@example.org.