Boston-based Eastern Bank, the largest community bank in Massachusetts with $9.9 billion in assets and nearly 100 branches across Massachusetts and New Hampshire, has partnered with Embrace Home Loans to strengthen its lending operations. Embrace Home Loans is a prominent leader in the mortgage industry, recognized for creating exceptional experiences for its clients and customers through cutting-edge technologies and highly tenured industry professionals.
Under the partnership, Embrace Home Loans will provide operational resources to support the loans originated by Eastern Bank, allowing the bank to focus on its strength – delivering superior customer service. Further, as the demand for home financing grows, Embrace’s 33 years of proven experience will allow Eastern Bank to increase its competitiveness by significantly speeding loan closings, enhancing the real-time connectivity with referral partners, and improving the overall borrower experience.
“The housing market is continuing to strengthen in the New England area with double-digit percent gains in the first quarter of the year, according to The Massachusetts Association of Realtors,” said Joe Riley, executive vice president of Consumer Banking at Eastern Bank. “In response, we needed to develop strategies not only to ensure a competitive edge in residential mortgage lending, but to also provide our customers with a superior home financing experience. We’re excited about our partnership with Embrace and look forward to the value it will provide to the many New England communities that we serve.”
“We’re honored to team with such a respected institution as Eastern Bank. And proud that the solutions we’re providing to the banking community is allowing them to improve both the quality, and the quantity, of their residential mortgage business,” said Kurt Noyce, president of Embrace Home Loans.