IMM, a source of eSignature and eTransaction Management for financial institutions, and Wacom, a provider of electronic signature hardware, announced a joint agreement to provide next-generation electronic signature-capable displays for financial institutions. IMM’s advanced, enterprise wide eSignature platform, IMM eSign, is now integrated with Wacom’s pen-display devices. The new integrated signature displays were officially launched this week during the FISERV Fall Forum conference in New Orleans.
The integrated signature displays (models: DTH-1152, DTU-1141 and DTU-1031X) feature vibrant, high resolution screens, allowing customers to view entire documents, complete required fields and/or provide missing information, and then electronically sign the documents all on one screen. Featuring advanced pen technology, the signature displays provides a more realistic, engaging customer experience. Using the pen, customers can annotate, fill-out and sign documents, with the same ease of pen on paper. The DTH-1152 also includes responsive multi-touch screen that allows customers to scroll, pan or zoom to easily navigate within documents.
“Like IMM, we are committed to helping financial institutions leverage technology to provide a richer customer experience,” said Larry Torri, senior sales director, Americas, Wacom. “We’ve developed a signature display that leverages proven security measures, eliminates manual, paper-based processes and provides a robust user interface that is simple to use for both the financial institution and the consumer.”
Using the new integrated signature capture devices, financial institutions can efficiently process end-to-end paperless transactions, streamlining both front and back-end operations, as well as enhance the in-branch customer experience. Transactions are securely processed using advanced encryption. Additionally, for enhanced security measures, the signature display relies on a USB connection (does not require a wifi connection) and functions as an external monitor, so there is no local storage.
“Transforming the branch to provide customers a more modern, technology-driven experience is a top priority at most financial institutions,” said Nish Shah, chief technology officer for IMM. “Moving to a digital environment not only drives down costs and streamlines processes, but it also enhances compliance and security, while providing a far superior customer experience.”
IMM’s eSign platform easily integrates with a financial institution’s existing business applications including core, lending, account opening and ECM/Imaging systems.