Altisource has released its 2018 report, “The State of the Servicer Industry.” The report highlights results from the third annual Default Servicing Survey, a survey of over 200 mortgage default servicing professionals. With the general decline in inventory over the past five years, servicers are expressing interest in working with larger service providers who offer end-to-end capabilities.
According to the study, when evaluating a vendor to manage their default portfolio, a majority of servicing professionals surveyed consider end-to-end default disposition (93 percent) and REO asset management (93 percent) capabilities important. Of the servicing professionals surveyed, 86 percent cited that their organization currently services FHA loans. Nearly three-quarters (72 percent) expect their FHA loan portfolio to increase over the next 12 to 24 months and 77 percent expect the increase to be more than 25 percent.
While FHA loan delinquency rates remain low, servicers need to be prepared to handle these delinquencies. Servicing professionals (73 percent) cited using a third-party vendor as part of their CWCOT program management. When asked what factors are important when choosing a CWCOT vendor, 91 percent of those surveyed said end-to-end capabilities/outside services (i.e. closing, valuation, title curative).
“Based on the survey results, recent economic indicators suggest that the housing market is approaching an inflection point,” said Patrick G. McClain, Senior Vice President of Hubzu Auction Services and Equator for Altisource.”While delinquency and foreclosure rates remain low, home price appreciation is slowing and interest rates are rising. With lower origination volumes and an expanding credit box, servicers expect to see growth and increased delinquencies in their FHA portfolios.
“Now is the time for servicers to review their internal capabilities and ensure they are partnered with the best vendors to effectively manage their FHA delinquent loans to avoid unnecessary cost, increased risk and to maximize returns.”
The report can be accessed online at http://go.altisource.com/State-of-Servicing.html
About The Author
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at email@example.com.