Wayland Pond IV has been promoted to Chief Operating Officer at VirPack. Pond previously served as the company’s Chief Business Development Officer and will continue to report to Michael Coar, President and CEO of VirPack.
Pond, who has been with VirPack for nearly two decades, has played an instrumental role in the company’s growth and past successes. His insights into technology adoption, file automation, workflow, and operations helps with defining strategy, product roadmap, and offerings for VirPack’s main audience – mortgage lenders. Pond’s focus on leveraging vendor partnerships and integrations will remain a key part of the long-term value for VirPack’s customers.
“In today’s market, lenders are faced with more financial pressure than ever to be efficient, add value for their customers, while also being confronted with increased competition and shrinking margins. Wayland brings a fresh management philosophy and strategic mindset for product development, operations, and corporate ethos. Wayland has been on the front lines gathering insights revolving around lenders’ needs and frustrations. He is uniquely suited to step into this role to help VirPack add additional value to lender operations relationships,” said Coar.
“Providing customers with excellent products and services is the driving force behind each VirPack solution,” said Pond. “VirPack’s strength in product innovation, plus the delivery of positive customer-experiences only happens because we listen to our customers and find ways to uniquely meet their needs. I am proud and energized to lead VirPack through continued growth and to meet our mission to transform our customers’ lending operations.”
Wayland Pond IV holds a bachelor’s degree from the Jepson School of Leadership Studies at the University of Richmond.
VirPack simplifies virtual document management for the lending industry by providing user-centric solutions for loan file management, e-delivery, and file indexing with full text OCR to significantly increase productivity and modernize business operations. A leader in file automation and automated workflows – our solutions replace manually complex and error-prone business processes with accuracy and efficiency for resource-constrained teams. For 20 years we have served the mortgage banking and financial services industries, innovating and creating award-winning technologies and solutions that have enabled customers to gain strategic competitive advantages.