**By Tony Garritano**
***The mortgage market is always changing. So, technology vendors have to keep up. How do they do that? They either buy a company that has something their lenders need that they themselves don’t offer or they opt to build that new piece of technology in-house. Either way vendors have to continually do more and offer more. To this end, PROGRESS in Lending has learned that ISGN Corporation now offers a range of information technology services to companies across the entire spectrum of the mortgage industry with the launch of the IT Services Group. Here’s what the new group is all about:
****ISGN’s IT Services Group assists companies in visioning, implementing, operating and outsourcing IT functions, building an IT strategy that effectively supports their business goals. ISGN offers a range of IT solutions from project consultation to application development and maintenance to IT infrastructure management.
****ISGN brings to projects a highly skilled team of IT personnel, including network engineers, application developers, software architects, user interface designers, business analysts and code testers. ISGN offers a global delivery model providing customers with a flexible engagement model and the ability to leverage a 24-hour clock, thereby shortening development cycle times and increasing overall business productivity.
****Among the first to leverage ISGN’s new service was National Bankruptcy Services (NBS), a mortgage and consumer secured bankruptcy outsourcing firm that manages and administers the complicated bankruptcy administrative processes for servicers and lenders. The software application that ISGN jointly developed with NBS IT and business resources enables NBS to keep track of its clients’ bankruptcy payments and remittances for every serviced account.
****“ISGN is developing a superior custom software application and technology support for NBS that will significantly enhance our ability to manage payment application challenges on bankruptcy loans,” said Larry Buckley, chief executive officer of NBS. “By leveraging ISGN’s deep pool of developers and infrastructure experts, NBS has been able to deploy its resources to our core business process outsourcing operations.”
****Bill Garland, vice president of strategic markets at ISGN, said, “ISGN can work through all the IT layers for our customers and provide technology augmentation and expertise. With our spectrum of IT services, we can provide companies with IT staff or act as an IT contractor and manage the work for them. For companies with small IT departments trying to get their arms around a big project, it can be difficult to recruit IT professionals. This is our business. We have the right people on staff and the right technology resources to handle any IT job.”
****Ankush Dham, director of technology solutions at ISGN, added, “This new solutions-based offering helps companies to create effective and impactful technology strategies. What differentiates us in the marketplace is that our laser-focus on the mortgage vertical provides us with top-tier technology-centric domain experts who are nimble enough to adjust to rapidly changing project requirements and committed to customer excellence. We strive to partner with our customers to eliminate unnecessary complexity and provide simpler technology solutions and strategies to drive business productivity and return on investment.”
****ISGN has been consistently ranked by leading industry publications and research firms as one of the top companies for mortgage process outsourcing. ISGN also holds an ISO 9001:2008 quality management certification and SAS 70 Type II accredited data center certification, ensuring that its procedures are current, documented and effectively controlled.
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at firstname.lastname@example.org.