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	<title>Comments for progressinlending.com</title>
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	<link>http://progressinlending.com</link>
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		<title>Comment on Paperless Adoption by Link Building Services</title>
		<link>http://progressinlending.com/paperless-adoption/comment-page-1/#comment-792</link>
		<dc:creator>Link Building Services</dc:creator>
		<pubDate>Sat, 30 Oct 2010 14:24:12 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-792</guid>
		<description>Interesting thoughts here. I appreciate you taking the time to share them with us all. It&#039;s people like you that make my day :)</description>
		<content:encoded><![CDATA[<p>Interesting thoughts here. I appreciate you taking the time to share them with us all. It&#8217;s people like you that make my day <img src='http://progressinlending.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Comment on Point Of Sale &amp; Beyond by Young Millionaire</title>
		<link>http://progressinlending.com/point-of-sale-and-beyond-joe-bowerbank/comment-page-1/#comment-786</link>
		<dc:creator>Young Millionaire</dc:creator>
		<pubDate>Sat, 30 Oct 2010 07:03:20 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-786</guid>
		<description>Another very strong and powerful post. I&#039;ve been reading through some of your previous posts and finally decided to drop a comment on this one. I signed up for your newsletter, so please keep up the informative posts!

Hope you subscribe to my blog as well and leave a few comments here and there! Also would appreciate it if you check out some of my products I created and maybe you could promote them on your blog to make us both some money! Check out my blog too..

All the best, 
Dino Vedo 


PS: Like my Facebook fan page and follow me on Twitter and I&#039;ll do the same for you! ;)</description>
		<content:encoded><![CDATA[<p>Another very strong and powerful post. I&#8217;ve been reading through some of your previous posts and finally decided to drop a comment on this one. I signed up for your newsletter, so please keep up the informative posts!</p>
<p>Hope you subscribe to my blog as well and leave a few comments here and there! Also would appreciate it if you check out some of my products I created and maybe you could promote them on your blog to make us both some money! Check out my blog too..</p>
<p>All the best,<br />
Dino Vedo </p>
<p>PS: Like my Facebook fan page and follow me on Twitter and I&#8217;ll do the same for you! <img src='http://progressinlending.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>Comment on rethinking originations by mpicker</title>
		<link>http://progressinlending.com/rethinking-originations/comment-page-1/#comment-693</link>
		<dc:creator>mpicker</dc:creator>
		<pubDate>Mon, 25 Oct 2010 15:28:16 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com/#comment-693</guid>
		<description>Great Article</description>
		<content:encoded><![CDATA[<p>Great Article</p>
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		<title>Comment on New Media Strategies by jbowerbank</title>
		<link>http://progressinlending.com/new-media-strategies-rick-grant/comment-page-1/#comment-629</link>
		<dc:creator>jbowerbank</dc:creator>
		<pubDate>Thu, 21 Oct 2010 05:03:56 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-629</guid>
		<description>Regarding Rick&#039;s latest article on blogs, it&#039;s good to read what this powerful social media tool is about and how to kick start it.  I can tell you that given my workload and the number of hats I wear these days, it has been difficult for me to keep my blog current. 

Rick has an excellent point:  don&#039;t write too much.  Blogs are not articles; they&#039;re opinions that should be succinct and hopefully to the point. You don&#039;t have to produce deep dive thought leadership pieces.  It&#039;s quite alright to briefly comment on news stories.  What&#039;s in the news is generally news.  Your opinion should get readers thinking, not overwhelm them with long winded articles.</description>
		<content:encoded><![CDATA[<p>Regarding Rick&#8217;s latest article on blogs, it&#8217;s good to read what this powerful social media tool is about and how to kick start it.  I can tell you that given my workload and the number of hats I wear these days, it has been difficult for me to keep my blog current. </p>
<p>Rick has an excellent point:  don&#8217;t write too much.  Blogs are not articles; they&#8217;re opinions that should be succinct and hopefully to the point. You don&#8217;t have to produce deep dive thought leadership pieces.  It&#8217;s quite alright to briefly comment on news stories.  What&#8217;s in the news is generally news.  Your opinion should get readers thinking, not overwhelm them with long winded articles.</p>
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		<title>Comment on Paperless Adoption by Tracy</title>
		<link>http://progressinlending.com/paperless-adoption/comment-page-1/#comment-616</link>
		<dc:creator>Tracy</dc:creator>
		<pubDate>Tue, 19 Oct 2010 10:58:22 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-616</guid>
		<description>Thanks so much for sharing a lot of this awesome information!  I am looking forward to reading more posts!</description>
		<content:encoded><![CDATA[<p>Thanks so much for sharing a lot of this awesome information!  I am looking forward to reading more posts!</p>
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		<title>Comment on The Right Mobile Phone by Lajuana Soule</title>
		<link>http://progressinlending.com/the-right-mobile-phone/comment-page-1/#comment-600</link>
		<dc:creator>Lajuana Soule</dc:creator>
		<pubDate>Mon, 18 Oct 2010 22:34:11 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-600</guid>
		<description>&quot;They can report it as a charged-off account due to bankruptcy.  Even though you are protected by bankruptcy laws so they cannot collect the debt, they have the right to report the debt.&quot;</description>
		<content:encoded><![CDATA[<p>&#8220;They can report it as a charged-off account due to bankruptcy.  Even though you are protected by bankruptcy laws so they cannot collect the debt, they have the right to report the debt.&#8221;</p>
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		<title>Comment on A Bit Of TLC by bank accounts for people with bad credit</title>
		<link>http://progressinlending.com/a-bit-of-tlc/comment-page-1/#comment-599</link>
		<dc:creator>bank accounts for people with bad credit</dc:creator>
		<pubDate>Mon, 18 Oct 2010 22:34:11 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-599</guid>
		<description>&quot;I am a long time employee of national city and can tell you they will check checksystems.  You would be able to talk with a branch manager and see if there is something they are willing to do.  i have seen that happen before.  It will most likely be something where if you keep your account positive for six months they will allow you to get a checkcard.  Otherwise I would suggest a more local bank and credit union&quot;</description>
		<content:encoded><![CDATA[<p>&#8220;I am a long time employee of national city and can tell you they will check checksystems.  You would be able to talk with a branch manager and see if there is something they are willing to do.  i have seen that happen before.  It will most likely be something where if you keep your account positive for six months they will allow you to get a checkcard.  Otherwise I would suggest a more local bank and credit union&#8221;</p>
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		<title>Comment on The Right Mobile Phone by Royce Siptak</title>
		<link>http://progressinlending.com/the-right-mobile-phone/comment-page-1/#comment-595</link>
		<dc:creator>Royce Siptak</dc:creator>
		<pubDate>Mon, 18 Oct 2010 19:09:05 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-595</guid>
		<description>Whats up, been recently keeping with your articles for a short, though hardly ever commented a single thing before. Thought I would give my opinion. I found the content you published incredibly entertaining. There were a handful of issues that were not straightforward, but on the whole, the content was great -- not that you require anyone telling you precisely what you already know, lol. Well, thanks!</description>
		<content:encoded><![CDATA[<p>Whats up, been recently keeping with your articles for a short, though hardly ever commented a single thing before. Thought I would give my opinion. I found the content you published incredibly entertaining. There were a handful of issues that were not straightforward, but on the whole, the content was great &#8212; not that you require anyone telling you precisely what you already know, lol. Well, thanks!</p>
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		<title>Comment on A Bit Of TLC by Becky Walzak</title>
		<link>http://progressinlending.com/a-bit-of-tlc/comment-page-1/#comment-586</link>
		<dc:creator>Becky Walzak</dc:creator>
		<pubDate>Mon, 18 Oct 2010 12:45:05 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-586</guid>
		<description>I would disagree with Ruth&#039;s assumption that outsourcing of these processes is the cure.  Outsourcing in many ways just spreads the problems.  Too many people who go into the outsource business, have even less knowledge about what should be done than the original lenders.  The first priority is to get internal processes correct and efficient so that they can be measured and controlled. Then with the statistics from that analysis, the process failures and opportunities can be illuminated so that they can be corrected or change implemented.</description>
		<content:encoded><![CDATA[<p>I would disagree with Ruth&#8217;s assumption that outsourcing of these processes is the cure.  Outsourcing in many ways just spreads the problems.  Too many people who go into the outsource business, have even less knowledge about what should be done than the original lenders.  The first priority is to get internal processes correct and efficient so that they can be measured and controlled. Then with the statistics from that analysis, the process failures and opportunities can be illuminated so that they can be corrected or change implemented.</p>
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		<title>Comment on The Right Mobile Phone by Magaret Rynearson</title>
		<link>http://progressinlending.com/the-right-mobile-phone/comment-page-1/#comment-571</link>
		<dc:creator>Magaret Rynearson</dc:creator>
		<pubDate>Sun, 17 Oct 2010 04:32:45 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-571</guid>
		<description>I am grateful for this valuable great page; this may be the sort of topic that sustains me although out the day.We’ve usually heard been not long ago wanting shut to with your web-site right following I noticed about these from a shut pal and was delighted when I was in a very place to acquire it adhering to seeking out for a while. Being a eager blogger, I’m pleased to find out other people taking motivation and adding for the neighborhood. I just wished to remark to display my understanding for just a upload because it is especially inviting, and lots of writers do not get the credit score they deserve. I’m optimistic I’ll be back again yet again and can send a number of of my friends.</description>
		<content:encoded><![CDATA[<p>I am grateful for this valuable great page; this may be the sort of topic that sustains me although out the day.We’ve usually heard been not long ago wanting shut to with your web-site right following I noticed about these from a shut pal and was delighted when I was in a very place to acquire it adhering to seeking out for a while. Being a eager blogger, I’m pleased to find out other people taking motivation and adding for the neighborhood. I just wished to remark to display my understanding for just a upload because it is especially inviting, and lots of writers do not get the credit score they deserve. I’m optimistic I’ll be back again yet again and can send a number of of my friends.</p>
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		<title>Comment on Your Competitive Edge by Barbara Perino, CPCC, ACC</title>
		<link>http://progressinlending.com/your-competitive-edge-michael-hammond/comment-page-1/#comment-531</link>
		<dc:creator>Barbara Perino, CPCC, ACC</dc:creator>
		<pubDate>Wed, 13 Oct 2010 19:40:00 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-531</guid>
		<description>Coaching is a valuable option for CEO&#039;s and leaders. It&#039;s especially true that some top executives who have been in the industry for many years have a real challenge around seeming &quot;weak&quot; or I say exposing their vulnerability. The younger generations of leaders aren&#039;t quite so caught up in Ego and embrace assistance from coaches and advisors. I was in the mortgage industry for 16 years in sales management positions before I got my coach training and I personally know there is a tremendous need for coaching in our industry - to do things differently.  I create a safe space for leaders to develop strategic growth and discover new ways of doing things.  Being able to look at various perspectives and feeling comfortable to be open and honest with someone who has your back can bring tremendous value to the person and the organization.</description>
		<content:encoded><![CDATA[<p>Coaching is a valuable option for CEO&#8217;s and leaders. It&#8217;s especially true that some top executives who have been in the industry for many years have a real challenge around seeming &#8220;weak&#8221; or I say exposing their vulnerability. The younger generations of leaders aren&#8217;t quite so caught up in Ego and embrace assistance from coaches and advisors. I was in the mortgage industry for 16 years in sales management positions before I got my coach training and I personally know there is a tremendous need for coaching in our industry &#8211; to do things differently.  I create a safe space for leaders to develop strategic growth and discover new ways of doing things.  Being able to look at various perspectives and feeling comfortable to be open and honest with someone who has your back can bring tremendous value to the person and the organization.</p>
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		<title>Comment on Paperless Adoption by US bookkeeping</title>
		<link>http://progressinlending.com/paperless-adoption/comment-page-1/#comment-414</link>
		<dc:creator>US bookkeeping</dc:creator>
		<pubDate>Tue, 05 Oct 2010 16:09:55 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-414</guid>
		<description>&quot;e&quot; is not an all or nothing proposition. With the advent of new RESPA law a huge influx of lenders now want to move forward with implementing eDisclosure which not gives them an online audit trail of what and when the documents have been received, viewed and eSigned but waives the 3-day wait requirement to begin processing the loan once they received the borrowers eConsent. All auditable and electronically tracked online. This delivers a huge customer service benefit and &quot;e&quot;xperience and because of this will drive lenders and title companies to support eClosing, if not only to deliver better customer service but support the GFE reconcilation/tolerance check that is the main crux of new RESPA law compliance. As most are experiencing, doing this in a paper world is unmanageble and non-compliant.</description>
		<content:encoded><![CDATA[<p>&#8220;e&#8221; is not an all or nothing proposition. With the advent of new RESPA law a huge influx of lenders now want to move forward with implementing eDisclosure which not gives them an online audit trail of what and when the documents have been received, viewed and eSigned but waives the 3-day wait requirement to begin processing the loan once they received the borrowers eConsent. All auditable and electronically tracked online. This delivers a huge customer service benefit and &#8220;e&#8221;xperience and because of this will drive lenders and title companies to support eClosing, if not only to deliver better customer service but support the GFE reconcilation/tolerance check that is the main crux of new RESPA law compliance. As most are experiencing, doing this in a paper world is unmanageble and non-compliant.</p>
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		<title>Comment on A Bit Of TLC by Bobbi Gartner</title>
		<link>http://progressinlending.com/a-bit-of-tlc/comment-page-1/#comment-366</link>
		<dc:creator>Bobbi Gartner</dc:creator>
		<pubDate>Sat, 02 Oct 2010 05:28:03 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-366</guid>
		<description>Interesting blog post. Reckoned it was a very good read and unquestionably thought invoking.  I did not concur with all you had to suggest regarding the topic, however on the whole, I think overall you said your point nicely. Simply reckoned I might chime along with a comment right here. Look forward to your next, fascinating blog post</description>
		<content:encoded><![CDATA[<p>Interesting blog post. Reckoned it was a very good read and unquestionably thought invoking.  I did not concur with all you had to suggest regarding the topic, however on the whole, I think overall you said your point nicely. Simply reckoned I might chime along with a comment right here. Look forward to your next, fascinating blog post</p>
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		<title>Comment on The Right Mobile Phone by Stephan Grabarczyk</title>
		<link>http://progressinlending.com/the-right-mobile-phone/comment-page-1/#comment-354</link>
		<dc:creator>Stephan Grabarczyk</dc:creator>
		<pubDate>Thu, 30 Sep 2010 19:04:10 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-354</guid>
		<description>It’s great to see people freely expressing their opinion.progressinlending.com: The Right Mobile Phone was a wonderful read. Thanks for your insights.</description>
		<content:encoded><![CDATA[<p>It’s great to see people freely expressing their opinion.progressinlending.com: The Right Mobile Phone was a wonderful read. Thanks for your insights.</p>
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		<title>Comment on predictions by meastwood</title>
		<link>http://progressinlending.com/predictions/comment-page-1/#comment-269</link>
		<dc:creator>meastwood</dc:creator>
		<pubDate>Fri, 24 Sep 2010 15:33:57 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-269</guid>
		<description>Jonathan, I fully support the idea of greater automation. The technology exists to automate a significant percentage of the work, its just not used. I&#039;m currently refinancing a mortgage simply to get a lower rate and its all paper, send some to FL and some to TX and some another place, it&#039;s a mess. Even going back to full-documentation, which I support, why should it take months if my existing mortgage company is doing the re-fi?

I don&#039;t think it will ever be totally 100% lights out, but I certainly see 90%+. In my work, developing automated systems and business rule systems, I&#039;ve built mortgage underwriting and credit card underwritng and P&amp;C insurance underwriting that can automate int he high 90 percent range. Credit policy can be managed by business users, the bureau can be pulled and processed in electronic form, analytics executed and passed to the business rules for adjudication. Big pieces of functionality exist today. I don&#039;t know as much about the other documents such as verifying someone&#039;s W-2, but I&#039;d be surprised if there wasn&#039;t some technology available to at least help.</description>
		<content:encoded><![CDATA[<p>Jonathan, I fully support the idea of greater automation. The technology exists to automate a significant percentage of the work, its just not used. I&#8217;m currently refinancing a mortgage simply to get a lower rate and its all paper, send some to FL and some to TX and some another place, it&#8217;s a mess. Even going back to full-documentation, which I support, why should it take months if my existing mortgage company is doing the re-fi?</p>
<p>I don&#8217;t think it will ever be totally 100% lights out, but I certainly see 90%+. In my work, developing automated systems and business rule systems, I&#8217;ve built mortgage underwriting and credit card underwritng and P&amp;C insurance underwriting that can automate int he high 90 percent range. Credit policy can be managed by business users, the bureau can be pulled and processed in electronic form, analytics executed and passed to the business rules for adjudication. Big pieces of functionality exist today. I don&#8217;t know as much about the other documents such as verifying someone&#8217;s W-2, but I&#8217;d be surprised if there wasn&#8217;t some technology available to at least help.</p>
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		<title>Comment on Lenders Don&#8217;t Get It by meastwood</title>
		<link>http://progressinlending.com/lenders-dont-get-it/comment-page-1/#comment-268</link>
		<dc:creator>meastwood</dc:creator>
		<pubDate>Fri, 24 Sep 2010 15:26:16 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-268</guid>
		<description>Tim, I agree with you. As a consultant selling software into the industry, I still see large opportunities to better leverage technology. I see this not only in mortgage, but also other places like auto. In working with a large US bank recently, I see they provide customers with a website to monitor status of the loan process. While that sems like progress they still maintain armies of people all very siloed. Its still takes 2 weeks to send a loan package to a client and months to review and finalize. Whatever happend to eDocs? I hear talk about it, but I don&#039;t see the action/implementation at the major lenders yet.

To comment on Becky Walzak&#039;s post, I do see some progress on the risk management front for the origination process but more as decision support than automation. Even with automation, a lender can make poor decisions about their credit policy and consequently have a poor result; it&#039;s a combined effort.</description>
		<content:encoded><![CDATA[<p>Tim, I agree with you. As a consultant selling software into the industry, I still see large opportunities to better leverage technology. I see this not only in mortgage, but also other places like auto. In working with a large US bank recently, I see they provide customers with a website to monitor status of the loan process. While that sems like progress they still maintain armies of people all very siloed. Its still takes 2 weeks to send a loan package to a client and months to review and finalize. Whatever happend to eDocs? I hear talk about it, but I don&#8217;t see the action/implementation at the major lenders yet.</p>
<p>To comment on Becky Walzak&#8217;s post, I do see some progress on the risk management front for the origination process but more as decision support than automation. Even with automation, a lender can make poor decisions about their credit policy and consequently have a poor result; it&#8217;s a combined effort.</p>
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		<title>Comment on The Right Mobile Phone by Joanie Vire</title>
		<link>http://progressinlending.com/the-right-mobile-phone/comment-page-1/#comment-237</link>
		<dc:creator>Joanie Vire</dc:creator>
		<pubDate>Wed, 22 Sep 2010 16:51:18 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-237</guid>
		<description>Awesome, can I say more? please keep the good work and update this blog often.</description>
		<content:encoded><![CDATA[<p>Awesome, can I say more? please keep the good work and update this blog often.</p>
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		<title>Comment on Mortgage-Specific CRM by Ashley</title>
		<link>http://progressinlending.com/winning-the-battle-for-the-borrower-turning-point/comment-page-1/#comment-93</link>
		<dc:creator>Ashley</dc:creator>
		<pubDate>Thu, 09 Sep 2010 16:42:52 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-93</guid>
		<description>hey, nice blog...really like it and added to bookmarks. keep up with good work</description>
		<content:encoded><![CDATA[<p>hey, nice blog&#8230;really like it and added to bookmarks. keep up with good work</p>
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		<title>Comment on Time To eVolve by Tweets that mention progressinlending.com: Time To eVolve -- Topsy.com</title>
		<link>http://progressinlending.com/time-to-evolve-xerox/comment-page-1/#comment-92</link>
		<dc:creator>Tweets that mention progressinlending.com: Time To eVolve -- Topsy.com</dc:creator>
		<pubDate>Thu, 09 Sep 2010 16:08:09 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com/#comment-92</guid>
		<description>[...] This post was mentioned on Twitter by XeroxCorp, Xerox GlobalServices. Xerox GlobalServices said: Mortgage’s Modern Family. Are locked documents causing rifts between mortgage family members? http://bit.ly/97B6xu #mortgage [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by XeroxCorp, Xerox GlobalServices. Xerox GlobalServices said: Mortgage’s Modern Family. Are locked documents causing rifts between mortgage family members? <a href="http://bit.ly/97B6xu" rel="nofollow">http://bit.ly/97B6xu</a> #mortgage [...]</p>
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		<title>Comment on Time To eVolve by nancyaalley</title>
		<link>http://progressinlending.com/time-to-evolve-xerox/comment-page-1/#comment-91</link>
		<dc:creator>nancyaalley</dc:creator>
		<pubDate>Thu, 09 Sep 2010 15:43:42 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com/#comment-91</guid>
		<description>robvs, 
thanks for your comments! I understand your concerns over document integrity and always recommend you keep copies of your files as evidence.
That said, these locked documents are being printed out and scanned or run through print driver technolgy to unlock them for consumption by investors and other downstream parties. These acts alone open the document up to potential alteration.  
I agree you need to maintain accurate records but locking these documents is not really protecting you and often causes electronic processes to revert to manual ones costing us all time and money.</description>
		<content:encoded><![CDATA[<p>robvs,<br />
thanks for your comments! I understand your concerns over document integrity and always recommend you keep copies of your files as evidence.<br />
That said, these locked documents are being printed out and scanned or run through print driver technolgy to unlock them for consumption by investors and other downstream parties. These acts alone open the document up to potential alteration.<br />
I agree you need to maintain accurate records but locking these documents is not really protecting you and often causes electronic processes to revert to manual ones costing us all time and money.</p>
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		<title>Comment on Time To eVolve by robvs</title>
		<link>http://progressinlending.com/time-to-evolve-xerox/comment-page-1/#comment-83</link>
		<dc:creator>robvs</dc:creator>
		<pubDate>Wed, 08 Sep 2010 20:17:29 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com/#comment-83</guid>
		<description>Nancy, could you please provide some alternatives to locking for those who deliver PDF documents and need to detect when a document is altered?

For example, Adobe provides functionality that allows form fields to be changed and digital signatures to be added, while keeping the rest of the document safe from alteration, but I&#039;m not aware of any PDF tools that will mark changes made to an unlocked PDF.

If you are saying that we should just trust those who handle the documents that our system generates, I&#039;m not sure that I can swallow the legal risks of doing so.</description>
		<content:encoded><![CDATA[<p>Nancy, could you please provide some alternatives to locking for those who deliver PDF documents and need to detect when a document is altered?</p>
<p>For example, Adobe provides functionality that allows form fields to be changed and digital signatures to be added, while keeping the rest of the document safe from alteration, but I&#8217;m not aware of any PDF tools that will mark changes made to an unlocked PDF.</p>
<p>If you are saying that we should just trust those who handle the documents that our system generates, I&#8217;m not sure that I can swallow the legal risks of doing so.</p>
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		<title>Comment on verification leader by Roof</title>
		<link>http://progressinlending.com/verification-leader/comment-page-1/#comment-74</link>
		<dc:creator>Roof</dc:creator>
		<pubDate>Mon, 06 Sep 2010 15:49:50 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com/#comment-74</guid>
		<description>I&#039;m having my morning cup of coffee - Thanks for the read</description>
		<content:encoded><![CDATA[<p>I&#8217;m having my morning cup of coffee &#8211; Thanks for the read</p>
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		<title>Comment on Take Action by CL autoposter</title>
		<link>http://progressinlending.com/resources/industry-spotlight-take-action/comment-page-1/#comment-59</link>
		<dc:creator>CL autoposter</dc:creator>
		<pubDate>Thu, 02 Sep 2010 10:39:11 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-59</guid>
		<description>This is a good blog. Keep up all the work. I too love blogging and expressing my opinions. Thanks :)</description>
		<content:encoded><![CDATA[<p>This is a good blog. Keep up all the work. I too love blogging and expressing my opinions. Thanks <img src='http://progressinlending.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Comment on New Media Strategies by RickGrant</title>
		<link>http://progressinlending.com/new-media-strategies-rick-grant/comment-page-1/#comment-56</link>
		<dc:creator>RickGrant</dc:creator>
		<pubDate>Wed, 01 Sep 2010 20:06:16 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-56</guid>
		<description>Thank you, Ger.

Good luck, Uma. Can&#039;t wait to see what you do with it!

Rick.</description>
		<content:encoded><![CDATA[<p>Thank you, Ger.</p>
<p>Good luck, Uma. Can&#8217;t wait to see what you do with it!</p>
<p>Rick.</p>
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		<title>Comment on Take Action by portable ipod speakers</title>
		<link>http://progressinlending.com/resources/industry-spotlight-take-action/comment-page-1/#comment-36</link>
		<dc:creator>portable ipod speakers</dc:creator>
		<pubDate>Wed, 25 Aug 2010 23:58:52 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-36</guid>
		<description>How Are You?
Thanks Much for giving  some great information  on the topic.

I will definitely be sure in  saving your website and for sure  definitely check back periodically.</description>
		<content:encoded><![CDATA[<p>How Are You?<br />
Thanks Much for giving  some great information  on the topic.</p>
<p>I will definitely be sure in  saving your website and for sure  definitely check back periodically.</p>
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		<title>Comment on Paperless Adoption by orlee</title>
		<link>http://progressinlending.com/paperless-adoption/comment-page-1/#comment-35</link>
		<dc:creator>orlee</dc:creator>
		<pubDate>Wed, 25 Aug 2010 19:24:14 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-35</guid>
		<description>I think it is important to draw the distinction between paperless processing and eMortgages.  Most of the small and mid-cap market uses imaging technology.  That democratization occurred as hungry software firms pushed formerly enterprise class applications into the mainstream.  There isn&#039;t a banker in the industry who isn&#039;t seeking options for a paperless front end.  

But for the back end closing and post-closing?  It has less to do with the mortgage banker wishes or desires - because the advancement of the eMortgage will be led by the warehouse lender.  You don&#039;t close loans that you cannot fund.  It doesn&#039;t matter what the market says, it matters what their banker&#039;s banker says.  I don&#039;t foresee any changes until average warehouse lenders are prepared to morph into a variable/transaction based revenue model from the current interest income model.

And from our experience, today a substantive hurdle for the eMortgage is the borrower.  In closing loans across the country with some of the most advanced eMortgage technology and support available, we still have to remember the borrower gets a vote.  While some are fine with it, many are not comfortable with it - AT ALL.  All the best intentions won&#039;t carry much weight when faced with a elderly borrower who adamantly refuses to close their loan on your laptop.</description>
		<content:encoded><![CDATA[<p>I think it is important to draw the distinction between paperless processing and eMortgages.  Most of the small and mid-cap market uses imaging technology.  That democratization occurred as hungry software firms pushed formerly enterprise class applications into the mainstream.  There isn&#8217;t a banker in the industry who isn&#8217;t seeking options for a paperless front end.  </p>
<p>But for the back end closing and post-closing?  It has less to do with the mortgage banker wishes or desires &#8211; because the advancement of the eMortgage will be led by the warehouse lender.  You don&#8217;t close loans that you cannot fund.  It doesn&#8217;t matter what the market says, it matters what their banker&#8217;s banker says.  I don&#8217;t foresee any changes until average warehouse lenders are prepared to morph into a variable/transaction based revenue model from the current interest income model.</p>
<p>And from our experience, today a substantive hurdle for the eMortgage is the borrower.  In closing loans across the country with some of the most advanced eMortgage technology and support available, we still have to remember the borrower gets a vote.  While some are fine with it, many are not comfortable with it &#8211; AT ALL.  All the best intentions won&#8217;t carry much weight when faced with a elderly borrower who adamantly refuses to close their loan on your laptop.</p>
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		<title>Comment on Lenders Don&#8217;t Get It by orlee</title>
		<link>http://progressinlending.com/lenders-dont-get-it/comment-page-1/#comment-34</link>
		<dc:creator>orlee</dc:creator>
		<pubDate>Wed, 25 Aug 2010 19:04:40 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-34</guid>
		<description>Tim - great insights!  For the past few years we have faced &quot;operational re-engineering&quot; and the frustration that most lenders face with their &quot;franken-ware&quot; technology  solutions.  With a myriad of systems mastering disparate parts of the process, bankers are desperate to find a single system of record that can address the end-to-end process. I would argue that the mid-market, especially up-and-coming bankers, is VERY focused on risk mitigation. The problem is that most &quot;out of the box&quot; software still focuses on origination/volume rather than the business process management/business information needs of the current market.  Quel 2007! :)</description>
		<content:encoded><![CDATA[<p>Tim &#8211; great insights!  For the past few years we have faced &#8220;operational re-engineering&#8221; and the frustration that most lenders face with their &#8220;franken-ware&#8221; technology  solutions.  With a myriad of systems mastering disparate parts of the process, bankers are desperate to find a single system of record that can address the end-to-end process. I would argue that the mid-market, especially up-and-coming bankers, is VERY focused on risk mitigation. The problem is that most &#8220;out of the box&#8221; software still focuses on origination/volume rather than the business process management/business information needs of the current market.  Quel 2007! <img src='http://progressinlending.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Comment on Lenders Don&#8217;t Get It by lisabinkley</title>
		<link>http://progressinlending.com/lenders-dont-get-it/comment-page-1/#comment-33</link>
		<dc:creator>lisabinkley</dc:creator>
		<pubDate>Wed, 25 Aug 2010 13:04:43 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-33</guid>
		<description>Tim, I agree with your perspective regarding our industry.  As a former &quot;insider&quot; trying to promote and manage technology, I submit to you that it really is a people problem.  A people problem that comes from limited resources and revenue to identify, customize and implement technology to eliminate throwing people at the problem.  I could always hire people to review loan files but beyond myself I had no people able to properly evaluate and recommend tools for the issues.  Additionally, I found the companies less likely to spend money for the tool and resources regarding compliance or risk or quality than they were for production regarding pricing, etc.  The firms remaining in the industry today who to realize that investment into technology to reduce staffing and inefficiency are the firms who will be a leader in the future.</description>
		<content:encoded><![CDATA[<p>Tim, I agree with your perspective regarding our industry.  As a former &#8220;insider&#8221; trying to promote and manage technology, I submit to you that it really is a people problem.  A people problem that comes from limited resources and revenue to identify, customize and implement technology to eliminate throwing people at the problem.  I could always hire people to review loan files but beyond myself I had no people able to properly evaluate and recommend tools for the issues.  Additionally, I found the companies less likely to spend money for the tool and resources regarding compliance or risk or quality than they were for production regarding pricing, etc.  The firms remaining in the industry today who to realize that investment into technology to reduce staffing and inefficiency are the firms who will be a leader in the future.</p>
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		<title>Comment on Market Analysis by Mark Eastwood</title>
		<link>http://progressinlending.com/market-analysis-tony-garritano/comment-page-1/#comment-32</link>
		<dc:creator>Mark Eastwood</dc:creator>
		<pubDate>Tue, 24 Aug 2010 22:49:17 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-32</guid>
		<description>I think we&#039;re missing the first step which is to identify which processes need to change and to baseline the current performance for the purpose of review and comparison (old process/new process).</description>
		<content:encoded><![CDATA[<p>I think we&#8217;re missing the first step which is to identify which processes need to change and to baseline the current performance for the purpose of review and comparison (old process/new process).</p>
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		<title>Comment on New Media Strategies by Uma</title>
		<link>http://progressinlending.com/new-media-strategies-rick-grant/comment-page-1/#comment-31</link>
		<dc:creator>Uma</dc:creator>
		<pubDate>Tue, 24 Aug 2010 17:13:57 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-31</guid>
		<description>Have known the power of the written word for long enough and that of the internet awhile now - both together has had me wary and tentative - particularly when it is to do with corporate blogging. The 1 - 2 - 3 seem do-able. Linkedin first, sounds like a plan. 

Thank you!

Uma</description>
		<content:encoded><![CDATA[<p>Have known the power of the written word for long enough and that of the internet awhile now &#8211; both together has had me wary and tentative &#8211; particularly when it is to do with corporate blogging. The 1 &#8211; 2 &#8211; 3 seem do-able. Linkedin first, sounds like a plan. </p>
<p>Thank you!</p>
<p>Uma</p>
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		<title>Comment on Lenders Don&#8217;t Get It by Becky Walzak</title>
		<link>http://progressinlending.com/lenders-dont-get-it/comment-page-1/#comment-30</link>
		<dc:creator>Becky Walzak</dc:creator>
		<pubDate>Tue, 24 Aug 2010 14:46:30 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-30</guid>
		<description>Tim,  I agree with your statements; you are right on! One of my  biggest disappointments is the the failure of the industry to adopt risk management technology when it is available.  Although my technology was able to identify for lenders where their processes were failing and the impact it had on performance, they rejected it. It would have given them a comprehensive analysis of how their people and technology were working together to produce loan. I know the rejection was in part due to FEAR that if there was actual proof of the problems and failures they would have to address them and this could have severely limited their production. No one wanted to do that.  They chose to live in ignorant bliss until the bottom fell out.  Now those left are running around trying to come up with a &quot;risk management&quot; tool that tests quality.  Look at Fannie Mae&#039;s Loan Quality Initiative. It just proves the old adage, &quot;you can lead a horse to water, but you can&#039;t make it drink&quot;.</description>
		<content:encoded><![CDATA[<p>Tim,  I agree with your statements; you are right on! One of my  biggest disappointments is the the failure of the industry to adopt risk management technology when it is available.  Although my technology was able to identify for lenders where their processes were failing and the impact it had on performance, they rejected it. It would have given them a comprehensive analysis of how their people and technology were working together to produce loan. I know the rejection was in part due to FEAR that if there was actual proof of the problems and failures they would have to address them and this could have severely limited their production. No one wanted to do that.  They chose to live in ignorant bliss until the bottom fell out.  Now those left are running around trying to come up with a &#8220;risk management&#8221; tool that tests quality.  Look at Fannie Mae&#8217;s Loan Quality Initiative. It just proves the old adage, &#8220;you can lead a horse to water, but you can&#8217;t make it drink&#8221;.</p>
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		<title>Comment on View From The Helm by jbowerbank</title>
		<link>http://progressinlending.com/view-from-the-helm-cary-burch/comment-page-1/#comment-21</link>
		<dc:creator>jbowerbank</dc:creator>
		<pubDate>Mon, 23 Aug 2010 17:30:35 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-21</guid>
		<description>I agree with Cary.  The more regulatory requirements and compliance that can be placed on the broker, with certain pieces addressed at the point of sale before moving through the process, less risk is assumed and ultimately you&#039;ll realize a lower the cost per loan.</description>
		<content:encoded><![CDATA[<p>I agree with Cary.  The more regulatory requirements and compliance that can be placed on the broker, with certain pieces addressed at the point of sale before moving through the process, less risk is assumed and ultimately you&#8217;ll realize a lower the cost per loan.</p>
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		<title>Comment on Break Free And Succeed by Becky Walzak</title>
		<link>http://progressinlending.com/break-free-and-succeed/comment-page-1/#comment-17</link>
		<dc:creator>Becky Walzak</dc:creator>
		<pubDate>Thu, 19 Aug 2010 19:48:51 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-17</guid>
		<description>While the attempt at changing the &quot;traditional&quot; way of thinking is good, the article fails to provide an alternative methodology. There has to be, in addition to a leader, an approach to making change, throwing out the old ideas and thinking long term.  That is why I have been arguing over and over again for the development of standards, measurements and rewards.  Lenders who create standards for the reliability and quality of their product, who measure it and validate the results, should get better pricing in the market.  While working on this the changes will come, the automation will be readily incorporated into the process and costs will fall.  As costs fall the return will increase,  making lenders much more profitable and less likely to focus on production at any cost.  In addition, repurchase risk will decrease thereby driving down reserves.  Please tell me; why is this so hard to grasp?</description>
		<content:encoded><![CDATA[<p>While the attempt at changing the &#8220;traditional&#8221; way of thinking is good, the article fails to provide an alternative methodology. There has to be, in addition to a leader, an approach to making change, throwing out the old ideas and thinking long term.  That is why I have been arguing over and over again for the development of standards, measurements and rewards.  Lenders who create standards for the reliability and quality of their product, who measure it and validate the results, should get better pricing in the market.  While working on this the changes will come, the automation will be readily incorporated into the process and costs will fall.  As costs fall the return will increase,  making lenders much more profitable and less likely to focus on production at any cost.  In addition, repurchase risk will decrease thereby driving down reserves.  Please tell me; why is this so hard to grasp?</p>
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		<title>Comment on Take Action by Ragu Nathan</title>
		<link>http://progressinlending.com/resources/industry-spotlight-take-action/comment-page-1/#comment-16</link>
		<dc:creator>Ragu Nathan</dc:creator>
		<pubDate>Thu, 19 Aug 2010 19:18:18 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-16</guid>
		<description>Hello SEC and Others,

I am a professional who has been building and operating standards based computer systems in the mortgage industry. Many hardworking professionals in the mortgage industry have volunteered countless hours to create industry strength standards through MISMO/PRIA/MBA and MERS. It would be very advantageous for SEC, on adoption and efficieny front, to  utilize all the hardwork that MISMO members have already invested in creating MISMO standards. 

There is a significant body of knowledge behind MISMO standards. Leading industry experts, many commercial organizations, GSEs, industry consortiums, conferences, trade sgows, computer system builders, service providers and numerous others already use MISMO standards and contribute to its continued growth and sucess on a daily basis. SEC exploring options other than current MISMO standards, will be both a waste of SEC&#039;s time and also make it a huge burden for those wanting to use SEC&#039;s new standards. I request SEC to do the right thing- utilize MISMO standards and help an industry in times of trouble, as opposed to adding to its difficulties through additional standards.

Sincerely
Ragu Nathan
President, RAAG-LLC</description>
		<content:encoded><![CDATA[<p>Hello SEC and Others,</p>
<p>I am a professional who has been building and operating standards based computer systems in the mortgage industry. Many hardworking professionals in the mortgage industry have volunteered countless hours to create industry strength standards through MISMO/PRIA/MBA and MERS. It would be very advantageous for SEC, on adoption and efficieny front, to  utilize all the hardwork that MISMO members have already invested in creating MISMO standards. </p>
<p>There is a significant body of knowledge behind MISMO standards. Leading industry experts, many commercial organizations, GSEs, industry consortiums, conferences, trade sgows, computer system builders, service providers and numerous others already use MISMO standards and contribute to its continued growth and sucess on a daily basis. SEC exploring options other than current MISMO standards, will be both a waste of SEC&#8217;s time and also make it a huge burden for those wanting to use SEC&#8217;s new standards. I request SEC to do the right thing- utilize MISMO standards and help an industry in times of trouble, as opposed to adding to its difficulties through additional standards.</p>
<p>Sincerely<br />
Ragu Nathan<br />
President, RAAG-LLC</p>
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		<title>Comment on Market Analysis by Becky Walzak</title>
		<link>http://progressinlending.com/market-analysis-tony-garritano/comment-page-1/#comment-15</link>
		<dc:creator>Becky Walzak</dc:creator>
		<pubDate>Wed, 18 Aug 2010 19:09:10 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-15</guid>
		<description>Changing business processes is great IF you know it will give you the expected results. This is one of the things that i find deters companies from focusing on this opportunity.  The second is the fear of losing their job.  Employees have a hard time embracing any change, but those that could impact or eliminate jobs are the rarely, if ever implemented.  For example, I have an automated QC program based on a statistically validated risk model that scores the loan based on the impact to performance.  It can eliminate 90 to 95% of the people in a QC department and reduce the cost of QC by at least 50%, but NO ONE wants it.  Why, because it will cost people their jobs and they don&#039;t understand what the results will do for them.  

If we really want to change business processes and automate for the better, we have to address the fears that are a major roadblock on the journey.</description>
		<content:encoded><![CDATA[<p>Changing business processes is great IF you know it will give you the expected results. This is one of the things that i find deters companies from focusing on this opportunity.  The second is the fear of losing their job.  Employees have a hard time embracing any change, but those that could impact or eliminate jobs are the rarely, if ever implemented.  For example, I have an automated QC program based on a statistically validated risk model that scores the loan based on the impact to performance.  It can eliminate 90 to 95% of the people in a QC department and reduce the cost of QC by at least 50%, but NO ONE wants it.  Why, because it will cost people their jobs and they don&#8217;t understand what the results will do for them.  </p>
<p>If we really want to change business processes and automate for the better, we have to address the fears that are a major roadblock on the journey.</p>
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		<title>Comment on Paperless Adoption by tandy</title>
		<link>http://progressinlending.com/paperless-adoption/comment-page-1/#comment-14</link>
		<dc:creator>tandy</dc:creator>
		<pubDate>Thu, 12 Aug 2010 18:14:33 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-14</guid>
		<description>&quot;e&quot; is not an all or nothing proposition. With the advent of new RESPA law a huge influx of lenders now want to move forward with implementing eDisclosure which not gives them an online audit trail of what and when the documents have been received, viewed and eSigned but waives the 3-day wait requirement to begin processing the loan once they received the borrowers eConsent. All auditable and electronically tracked online. This delivers a huge customer service benefit and &quot;e&quot;xperience and because of this will drive lenders and title companies to support eClosing, if not only to deliver better customer service but support the GFE reconcilation/tolerance check that is the main crux of new RESPA law compliance. As most are experiencing, doing this in a paper world is unmanageble and non-compliant.</description>
		<content:encoded><![CDATA[<p>&#8220;e&#8221; is not an all or nothing proposition. With the advent of new RESPA law a huge influx of lenders now want to move forward with implementing eDisclosure which not gives them an online audit trail of what and when the documents have been received, viewed and eSigned but waives the 3-day wait requirement to begin processing the loan once they received the borrowers eConsent. All auditable and electronically tracked online. This delivers a huge customer service benefit and &#8220;e&#8221;xperience and because of this will drive lenders and title companies to support eClosing, if not only to deliver better customer service but support the GFE reconcilation/tolerance check that is the main crux of new RESPA law compliance. As most are experiencing, doing this in a paper world is unmanageble and non-compliant.</p>
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		<title>Comment on New Media Strategies by Gerry</title>
		<link>http://progressinlending.com/new-media-strategies-rick-grant/comment-page-1/#comment-13</link>
		<dc:creator>Gerry</dc:creator>
		<pubDate>Wed, 11 Aug 2010 22:10:52 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-13</guid>
		<description>Rick, I really relish your insights, as always.</description>
		<content:encoded><![CDATA[<p>Rick, I really relish your insights, as always.</p>
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		<title>Comment on Take Action by Darren Dobier</title>
		<link>http://progressinlending.com/resources/industry-spotlight-take-action/comment-page-1/#comment-12</link>
		<dc:creator>Darren Dobier</dc:creator>
		<pubDate>Tue, 10 Aug 2010 18:07:35 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-12</guid>
		<description>With all the detailed work that has been done to develop the MISMO standards it is very concerning that this would not be the standard used as we move forward.  Think of all the time it&#039;s taken us to get to where we are now.  If a group was to start over and begin to design something new, it would not be delivered anytime soon.  Once it was delivered I&#039;m not sure what it would offer that the MISMO standard doesn&#039;t or couldn&#039;t offer.  As a result, there is no value add for coming up with a new standard.

I hope the SEC takes a closer look at MISMO, the systems built around it, and chooses it as the go forward standard.</description>
		<content:encoded><![CDATA[<p>With all the detailed work that has been done to develop the MISMO standards it is very concerning that this would not be the standard used as we move forward.  Think of all the time it&#8217;s taken us to get to where we are now.  If a group was to start over and begin to design something new, it would not be delivered anytime soon.  Once it was delivered I&#8217;m not sure what it would offer that the MISMO standard doesn&#8217;t or couldn&#8217;t offer.  As a result, there is no value add for coming up with a new standard.</p>
<p>I hope the SEC takes a closer look at MISMO, the systems built around it, and chooses it as the go forward standard.</p>
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		<title>Comment on Secondary Health Recipe by Becky Walzak</title>
		<link>http://progressinlending.com/secondary-health-recipe/comment-page-1/#comment-11</link>
		<dc:creator>Becky Walzak</dc:creator>
		<pubDate>Tue, 03 Aug 2010 21:21:46 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-11</guid>
		<description>Tradition has got to go!! We have to MEASURE lenders and REWARD those who&#039;s loans effectively evaluate risk, just like we do for borrowers when we use their credit score.

Since the time Solomon Brothers and Fannie Mae developed the first MBS, the &quot;quality&quot; of the product was based on performance.  Performance was defined as lack of default and/or lack of pre-payment because of long held traditions that borrowers will always pay their mortgage first.  How wrong we were!   We need to find a way to meet the new secondary market demands.  These are what I think they should be:
1. Loan transparency - Every investor should be able to select any loan from any pool and get a synopsis of not only the basic amount, rate, occupancy, purpose,etc, but an analysis of variances in the underwriting process, the data integrity and the overall performance risk based on these issues.  There should be no secrets surrounding the degree to which a lender followed his own rules.  
2. Redefine Risk-based Pricing - The foundation of risk-based pricing needs to change- from static indicators such as documentation and credit score to facets that the lender controls.  The real secondary risk is not what the borrower&#039;s capacity is but how well the lender evaluated that capacity and the resulting decision. In other words the lender&#039;s risk needs to be evaluated.  Would you buy a car just because you knew that it had four doors without knowing who the manufacturer was?  Probably not, but that&#039;s what we have been asking investors to do.  They need to know the &quot;brand&quot; of the loans and have confidence in that brand. 
3.Expand risk-based pricing - Rather than saying this has &quot;risk&quot; and this does not, we need to say what is the real risk level and how much will you pay for it.  So if the lender wants to do a No-Doc loan for a borrower in a declining market where the quality review found the risk of performance to be very low, why not let him do it IF he  gets paid specifically for that risk.  In this case it may be pennies on the dollar.  We MUST have a standardized way to tell investors what this risk is.  
4. Reliability - Give investors a sense of reliability about lenders and their products. The manufacturing industry knows this; take a look at how often you purchase the same brand of product because &quot;it does a good job&quot;.  In other words it does what you expect it to.  Having confidence in the product doing &quot;what you want it to&quot; gives it much greater value.  Achieving this means a standardized way to measure and document the level of lender reliability.
The reality is that the secondary market no longer trusts anything or anyone.  To get it back we have to give them confidence in the lenders, not just the loans.  And to do that we need a standardized measurement that quantifies the risk of the lender failing to do what they are suppose to do. Lenders need to be rated and risk-ranked so investors will be confident that they are getting product that does what they want it to do. 
5.Repurchase risk - It must also be measured and standardized.  Currently it is an antagonistic process that pits lenders against investors.  There is no consistent rhyme or reason as to why a loan has to be repurchased, just that some issue or another was discovered in the file.  If we want investors to have confidence we need to be able to quantify what caused the loan to default and what, if any, process failure caused it.  If the lender agreed to approve only loans with a verified income that resulted in a 45% contribution to debt payment and it was actually approved at 57% AND this is what caused the default, then yes, it has to be repurchased.  However, if in the same scenario, the verified income resulted in a 45.7% ratio and the borrower had a significant reduction in income, an analysis would show that this variance had nothing to do with the default.  There should be no repurchase.  We have to have a standardized way to determine if any variance from guidelines found in a review actually had an impact on performance.  If it does not, then their should be no repurchase.  After all, this is the risk the investor is taking in hopes of a return.   
6. Automate QC and Due Diligence. We have technology to assist in every part of the process except for the measurement of lender risk.  Instead what we have is an antiquated labor-intensive process that is subjective, slow and ultimately meaningless. It MUST become an automated streamlined technological process that results in a standardized score for every loan. This score can then become the benchmark of &quot;good or bad&quot;, &quot;high risk or low risk&quot; loans. This is what will drive pricing which will ultimately drive lenders to produce better quality loans to get better pricing and draw more investors.  

Want a robust secondary market?  STANDARDIZED MEASUREMENT and REWARD have proven to do just that.  We just need to let go of &quot;tradition&quot; and use the loan and lender scores available today.</description>
		<content:encoded><![CDATA[<p>Tradition has got to go!! We have to MEASURE lenders and REWARD those who&#8217;s loans effectively evaluate risk, just like we do for borrowers when we use their credit score.</p>
<p>Since the time Solomon Brothers and Fannie Mae developed the first MBS, the &#8220;quality&#8221; of the product was based on performance.  Performance was defined as lack of default and/or lack of pre-payment because of long held traditions that borrowers will always pay their mortgage first.  How wrong we were!   We need to find a way to meet the new secondary market demands.  These are what I think they should be:<br />
1. Loan transparency &#8211; Every investor should be able to select any loan from any pool and get a synopsis of not only the basic amount, rate, occupancy, purpose,etc, but an analysis of variances in the underwriting process, the data integrity and the overall performance risk based on these issues.  There should be no secrets surrounding the degree to which a lender followed his own rules.<br />
2. Redefine Risk-based Pricing &#8211; The foundation of risk-based pricing needs to change- from static indicators such as documentation and credit score to facets that the lender controls.  The real secondary risk is not what the borrower&#8217;s capacity is but how well the lender evaluated that capacity and the resulting decision. In other words the lender&#8217;s risk needs to be evaluated.  Would you buy a car just because you knew that it had four doors without knowing who the manufacturer was?  Probably not, but that&#8217;s what we have been asking investors to do.  They need to know the &#8220;brand&#8221; of the loans and have confidence in that brand.<br />
3.Expand risk-based pricing &#8211; Rather than saying this has &#8220;risk&#8221; and this does not, we need to say what is the real risk level and how much will you pay for it.  So if the lender wants to do a No-Doc loan for a borrower in a declining market where the quality review found the risk of performance to be very low, why not let him do it IF he  gets paid specifically for that risk.  In this case it may be pennies on the dollar.  We MUST have a standardized way to tell investors what this risk is.<br />
4. Reliability &#8211; Give investors a sense of reliability about lenders and their products. The manufacturing industry knows this; take a look at how often you purchase the same brand of product because &#8220;it does a good job&#8221;.  In other words it does what you expect it to.  Having confidence in the product doing &#8220;what you want it to&#8221; gives it much greater value.  Achieving this means a standardized way to measure and document the level of lender reliability.<br />
The reality is that the secondary market no longer trusts anything or anyone.  To get it back we have to give them confidence in the lenders, not just the loans.  And to do that we need a standardized measurement that quantifies the risk of the lender failing to do what they are suppose to do. Lenders need to be rated and risk-ranked so investors will be confident that they are getting product that does what they want it to do.<br />
5.Repurchase risk &#8211; It must also be measured and standardized.  Currently it is an antagonistic process that pits lenders against investors.  There is no consistent rhyme or reason as to why a loan has to be repurchased, just that some issue or another was discovered in the file.  If we want investors to have confidence we need to be able to quantify what caused the loan to default and what, if any, process failure caused it.  If the lender agreed to approve only loans with a verified income that resulted in a 45% contribution to debt payment and it was actually approved at 57% AND this is what caused the default, then yes, it has to be repurchased.  However, if in the same scenario, the verified income resulted in a 45.7% ratio and the borrower had a significant reduction in income, an analysis would show that this variance had nothing to do with the default.  There should be no repurchase.  We have to have a standardized way to determine if any variance from guidelines found in a review actually had an impact on performance.  If it does not, then their should be no repurchase.  After all, this is the risk the investor is taking in hopes of a return.<br />
6. Automate QC and Due Diligence. We have technology to assist in every part of the process except for the measurement of lender risk.  Instead what we have is an antiquated labor-intensive process that is subjective, slow and ultimately meaningless. It MUST become an automated streamlined technological process that results in a standardized score for every loan. This score can then become the benchmark of &#8220;good or bad&#8221;, &#8220;high risk or low risk&#8221; loans. This is what will drive pricing which will ultimately drive lenders to produce better quality loans to get better pricing and draw more investors.  </p>
<p>Want a robust secondary market?  STANDARDIZED MEASUREMENT and REWARD have proven to do just that.  We just need to let go of &#8220;tradition&#8221; and use the loan and lender scores available today.</p>
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		<title>Comment on Secondary Health Recipe by Becky Walzak</title>
		<link>http://progressinlending.com/secondary-health-recipe/comment-page-1/#comment-10</link>
		<dc:creator>Becky Walzak</dc:creator>
		<pubDate>Tue, 03 Aug 2010 20:45:39 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-10</guid>
		<description>Tradition has got to go!! We have to measure lenders and reward those who&#039;s loans effectively evaluate risk, just like we do for borrowers when we use their credit score.  Since the time Solomon Brothers and Fannie Mae developed the first MBS, the &quot;quality&quot; of the product was based on performance.  Performance was defined as lack of default and/or lack of pre-payment because of long held traditions that borrowers will always pay their mortgage first.  How wrong we were!   We need to find a way to meet the new secondary market demands.  These are what I think they should be:
1. Loan transparency - Ever investor should be able to select any loan from any pool and get a synopsis of not only the basic amount, rate, occupancy, purpose,etc, but an analysis on variances in the underwriting process, the data integrity and the overall performance risk based on these issues.  There should be no secrets surrounding the degree to which a lender followed his own rules.  
2. The foundation of risk-based pricing needs to change from static indicators such as documentation and credit score to facets that the lender controls.  The real secondary risk is not what the borrower&#039;s capacity is but how well the lender evaluated that capacity and the resulting decision. In other words the lender&#039;s risk needs to be evaluated.  Would you buy a car just because you knew that it had four doors without knowing who the manufacturer was?  Probably not, but that&#039;s what we have been asking investors to do.  They need to know the &quot;brand&quot; of the loans and have confidence in that brand. 
3.Expand risk-based pricing. Rather than saying this has &quot;risk&quot; and this does not, we need to say what is the real risk level and how much will you pay for it.  So if the lender wants to do a No-Doc loan for a borrower in a declining market where the quality review found the risk of performance to be very low, why not let him do it IF he  gets paid specifically for that risk.  In this case it may be pennies on the dollar.  We MUST have a standardized way to tell investors what this risk is.  
4. Give investors a sense of reliability about lenders and their products. The manufacturing industry knows this; take a look at how often you purchase the same brand of product because &quot;it does a good job&quot;.  In other words it does what you expect it to.  Having confidence in the product doing &quot;what you want it to&quot; gives it much greater value.  Achieving this means a standardized way to measure and document the level of lender reliability.
The reality is that the secondary market no longer trusts anything or anyone.  To get it back we have to give them confidence in the lenders, not just the loans.  And to do that we need a standardized measurement that quantifies the risk of the lender failing to do what they are suppose to do. Lenders need to be rated and risk-ranked so investors will be 
5.Repurchase risk must be measured and standardized.  Currently it is an antagonistic process that pits lenders against investors.  There is no consistent rhyme or reason as to why a loan has to be repurchased, just that some issue or another was discovered in the file.  If we want investors to have confidence we need to be able to quantify what caused the loan to default and what, if any process failure caused it.  If the lender agreed to approve only loans with a verified income that resulted in a 45% contribution to debt payment and it was actually approved at 57% AND this is what caused the default, then yes, it has to be repurchased.  However, if in the same scenario, the verified income resulted in a 45.7% ratio and the borrower had a significant reduction in income, an analysis would show that this variance had nothing to do with the default.  There should be no repurchase.  We have to have a standardized way to determine if any variance from guidelines found in a review actually had an impact on performance.  If it does not, then their should be no repurchase.  After all, this is the risk the investor is taking on in hopes of a return.   
6. Automate QC and Due Diligence. We have technology to assist in every part of the process except for the measurement of lender risk.  What we have is an antiquated labor-intensive process that is subjective, slow and ultimately meaningless. It MUST become an automated streamlined technological process that results in a standardized score for every loan. This score can then become the benchmark of &quot;good or bad&quot;, &quot;high risk or low risk&quot; loans. It will drive pricing which will ultimately drive lenders to produce better quality loans to get better pricing and draw more investors.  
The saddest think about the secondary market is that such a product was available in 2006, but everyone was &quot;afraid&quot; to be the first to use it because that was not how loans were &quot;traditionally&quot; reviewed or priced.  Fear of losing out on the action, cost us our industry.</description>
		<content:encoded><![CDATA[<p>Tradition has got to go!! We have to measure lenders and reward those who&#8217;s loans effectively evaluate risk, just like we do for borrowers when we use their credit score.  Since the time Solomon Brothers and Fannie Mae developed the first MBS, the &#8220;quality&#8221; of the product was based on performance.  Performance was defined as lack of default and/or lack of pre-payment because of long held traditions that borrowers will always pay their mortgage first.  How wrong we were!   We need to find a way to meet the new secondary market demands.  These are what I think they should be:<br />
1. Loan transparency &#8211; Ever investor should be able to select any loan from any pool and get a synopsis of not only the basic amount, rate, occupancy, purpose,etc, but an analysis on variances in the underwriting process, the data integrity and the overall performance risk based on these issues.  There should be no secrets surrounding the degree to which a lender followed his own rules.<br />
2. The foundation of risk-based pricing needs to change from static indicators such as documentation and credit score to facets that the lender controls.  The real secondary risk is not what the borrower&#8217;s capacity is but how well the lender evaluated that capacity and the resulting decision. In other words the lender&#8217;s risk needs to be evaluated.  Would you buy a car just because you knew that it had four doors without knowing who the manufacturer was?  Probably not, but that&#8217;s what we have been asking investors to do.  They need to know the &#8220;brand&#8221; of the loans and have confidence in that brand.<br />
3.Expand risk-based pricing. Rather than saying this has &#8220;risk&#8221; and this does not, we need to say what is the real risk level and how much will you pay for it.  So if the lender wants to do a No-Doc loan for a borrower in a declining market where the quality review found the risk of performance to be very low, why not let him do it IF he  gets paid specifically for that risk.  In this case it may be pennies on the dollar.  We MUST have a standardized way to tell investors what this risk is.<br />
4. Give investors a sense of reliability about lenders and their products. The manufacturing industry knows this; take a look at how often you purchase the same brand of product because &#8220;it does a good job&#8221;.  In other words it does what you expect it to.  Having confidence in the product doing &#8220;what you want it to&#8221; gives it much greater value.  Achieving this means a standardized way to measure and document the level of lender reliability.<br />
The reality is that the secondary market no longer trusts anything or anyone.  To get it back we have to give them confidence in the lenders, not just the loans.  And to do that we need a standardized measurement that quantifies the risk of the lender failing to do what they are suppose to do. Lenders need to be rated and risk-ranked so investors will be<br />
5.Repurchase risk must be measured and standardized.  Currently it is an antagonistic process that pits lenders against investors.  There is no consistent rhyme or reason as to why a loan has to be repurchased, just that some issue or another was discovered in the file.  If we want investors to have confidence we need to be able to quantify what caused the loan to default and what, if any process failure caused it.  If the lender agreed to approve only loans with a verified income that resulted in a 45% contribution to debt payment and it was actually approved at 57% AND this is what caused the default, then yes, it has to be repurchased.  However, if in the same scenario, the verified income resulted in a 45.7% ratio and the borrower had a significant reduction in income, an analysis would show that this variance had nothing to do with the default.  There should be no repurchase.  We have to have a standardized way to determine if any variance from guidelines found in a review actually had an impact on performance.  If it does not, then their should be no repurchase.  After all, this is the risk the investor is taking on in hopes of a return.<br />
6. Automate QC and Due Diligence. We have technology to assist in every part of the process except for the measurement of lender risk.  What we have is an antiquated labor-intensive process that is subjective, slow and ultimately meaningless. It MUST become an automated streamlined technological process that results in a standardized score for every loan. This score can then become the benchmark of &#8220;good or bad&#8221;, &#8220;high risk or low risk&#8221; loans. It will drive pricing which will ultimately drive lenders to produce better quality loans to get better pricing and draw more investors.<br />
The saddest think about the secondary market is that such a product was available in 2006, but everyone was &#8220;afraid&#8221; to be the first to use it because that was not how loans were &#8220;traditionally&#8221; reviewed or priced.  Fear of losing out on the action, cost us our industry.</p>
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		<title>Comment on View From The Helm by kpurcell</title>
		<link>http://progressinlending.com/view-from-the-helm-cary-burch/comment-page-1/#comment-9</link>
		<dc:creator>kpurcell</dc:creator>
		<pubDate>Fri, 30 Jul 2010 14:20:21 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-9</guid>
		<description>I liked your article and like the name- View From the Helm. kelly</description>
		<content:encoded><![CDATA[<p>I liked your article and like the name- View From the Helm. kelly</p>
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		<title>Comment on Point Of Sale &amp; Beyond by Cary Burch</title>
		<link>http://progressinlending.com/point-of-sale-and-beyond-joe-bowerbank/comment-page-1/#comment-8</link>
		<dc:creator>Cary Burch</dc:creator>
		<pubDate>Wed, 28 Jul 2010 16:30:59 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-8</guid>
		<description>As with all technology platforms - &quot;garbage in = garbage out&quot;.  This becomes more relevant when it comes to our past experiences with the lending industry.  Mortgage technology platforms can be utilized effectively, as long as, the business owner are keen to managing the proper triggers for risk as it relates to the end investor’s risk tolerance.  Aside from GSE lending requirements, there still remains a sizeable group of private money lenders that are willing to take on a higher level of risk when it comes to lending. Regardless, an AUS is only as good as the rules established……and followed. 

Cary Burch</description>
		<content:encoded><![CDATA[<p>As with all technology platforms &#8211; &#8220;garbage in = garbage out&#8221;.  This becomes more relevant when it comes to our past experiences with the lending industry.  Mortgage technology platforms can be utilized effectively, as long as, the business owner are keen to managing the proper triggers for risk as it relates to the end investor’s risk tolerance.  Aside from GSE lending requirements, there still remains a sizeable group of private money lenders that are willing to take on a higher level of risk when it comes to lending. Regardless, an AUS is only as good as the rules established……and followed. </p>
<p>Cary Burch</p>
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		<title>Comment on Point Of Sale &amp; Beyond by taduncan</title>
		<link>http://progressinlending.com/point-of-sale-and-beyond-joe-bowerbank/comment-page-1/#comment-7</link>
		<dc:creator>taduncan</dc:creator>
		<pubDate>Wed, 28 Jul 2010 13:08:02 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-7</guid>
		<description>I agree the AUSs were misused as a “quick an easy”.  As a post closing quality control expert, we constantly made attempts warning lender of the data model manipulation to get deals done.   Now with new quality control initiative like Fannie Mae’s Lenders Quality Initiative (LQI) we are seeing more diligence and prefunding measures taken to prevent data model manipulation and back to the basics of thoroughly validating many Red Flag items like credit and collateral.  However, these processes are performed from many vendors and many of the processes are manual requiring the lender to perform additional steps in the prefunding QC process similar to the days prior to AUS.  Now that the focus is now placed on quality long term loans and not productions this will invite more mortgage technology opportunities and solutions in order to sere production, prefunding quality control and post closing quality control in order to reduce lender and secondary market risks.  It appears to me the technology shifted from seeing how many loans one can do to see how many loans will survive or one can keep.</description>
		<content:encoded><![CDATA[<p>I agree the AUSs were misused as a “quick an easy”.  As a post closing quality control expert, we constantly made attempts warning lender of the data model manipulation to get deals done.   Now with new quality control initiative like Fannie Mae’s Lenders Quality Initiative (LQI) we are seeing more diligence and prefunding measures taken to prevent data model manipulation and back to the basics of thoroughly validating many Red Flag items like credit and collateral.  However, these processes are performed from many vendors and many of the processes are manual requiring the lender to perform additional steps in the prefunding QC process similar to the days prior to AUS.  Now that the focus is now placed on quality long term loans and not productions this will invite more mortgage technology opportunities and solutions in order to sere production, prefunding quality control and post closing quality control in order to reduce lender and secondary market risks.  It appears to me the technology shifted from seeing how many loans one can do to see how many loans will survive or one can keep.</p>
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		<title>Comment on Secondary Health Recipe by AMDion</title>
		<link>http://progressinlending.com/secondary-health-recipe/comment-page-1/#comment-6</link>
		<dc:creator>AMDion</dc:creator>
		<pubDate>Tue, 27 Jul 2010 15:22:48 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-6</guid>
		<description>It is my belief up front underwriting is key to loan performance.  My thought process is to establish a &quot;standard underwriting format/guideline&quot; that would exceed FNMA/FHLMC.  Details are to extensive to go into but feel free to contact me for details.  Also underwriters and processors would be subject to specific training and certifications with continuing education manadatory.  
adion@accurateriskmanagement.com</description>
		<content:encoded><![CDATA[<p>It is my belief up front underwriting is key to loan performance.  My thought process is to establish a &#8220;standard underwriting format/guideline&#8221; that would exceed FNMA/FHLMC.  Details are to extensive to go into but feel free to contact me for details.  Also underwriters and processors would be subject to specific training and certifications with continuing education manadatory.<br />
<a href="mailto:adion@accurateriskmanagement.com">adion@accurateriskmanagement.com</a></p>
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		<title>Comment on Reacting to Reform by jeffprogress</title>
		<link>http://progressinlending.com/resources/reacting-to-reform/comment-page-1/#comment-5</link>
		<dc:creator>jeffprogress</dc:creator>
		<pubDate>Mon, 26 Jul 2010 20:31:33 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-5</guid>
		<description>As I monitor the changes and ongoing dialog around the mortgage industry I am amazed that getting help from the Consumer/Borrower has been left out of the equation.  How many of the industries problems (it&#039;s all about improving the quality of MBS) could be solved if Borrowers were shown how to make better decisions?  And if your reaction to that question was to disregard it for lacking merit...you simply need to make more of an effort to consider how it can be done.</description>
		<content:encoded><![CDATA[<p>As I monitor the changes and ongoing dialog around the mortgage industry I am amazed that getting help from the Consumer/Borrower has been left out of the equation.  How many of the industries problems (it&#8217;s all about improving the quality of MBS) could be solved if Borrowers were shown how to make better decisions?  And if your reaction to that question was to disregard it for lacking merit&#8230;you simply need to make more of an effort to consider how it can be done.</p>
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		<title>Comment on Market Analysis by taduncan</title>
		<link>http://progressinlending.com/market-analysis-tony-garritano/comment-page-1/#comment-4</link>
		<dc:creator>taduncan</dc:creator>
		<pubDate>Mon, 26 Jul 2010 18:01:05 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-4</guid>
		<description>I agree leaders need to think about changing business processes for efficiency and look at better ways to save because process can grow over time unless someone says we don&#039;t have to do it this way any longer.  

As a business owner, rarely my employees find better or cost saving efficiency solutions.  I think it is because it is not their money they are spending, they are doing what they are told, and I think if they try to think out of the box they feel they create more work or may take away from their turf.  It is usually when I have to get involved in a process because of a issue or problem that better efficient means are created.

I think this is why the industry is slow in implementing efficient solutions. I also tell folks my idea is not always the best idea, it is just an idea and there are smart folks out there that probably have a better one.

Leaders should be open to change and new ideas. If it were your money would you do that way?</description>
		<content:encoded><![CDATA[<p>I agree leaders need to think about changing business processes for efficiency and look at better ways to save because process can grow over time unless someone says we don&#8217;t have to do it this way any longer.  </p>
<p>As a business owner, rarely my employees find better or cost saving efficiency solutions.  I think it is because it is not their money they are spending, they are doing what they are told, and I think if they try to think out of the box they feel they create more work or may take away from their turf.  It is usually when I have to get involved in a process because of a issue or problem that better efficient means are created.</p>
<p>I think this is why the industry is slow in implementing efficient solutions. I also tell folks my idea is not always the best idea, it is just an idea and there are smart folks out there that probably have a better one.</p>
<p>Leaders should be open to change and new ideas. If it were your money would you do that way?</p>
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		<title>Comment on Reacting to Reform by Tweets that mention progressinlending.com: Reacting to Reform -- Topsy.com</title>
		<link>http://progressinlending.com/resources/reacting-to-reform/comment-page-1/#comment-3</link>
		<dc:creator>Tweets that mention progressinlending.com: Reacting to Reform -- Topsy.com</dc:creator>
		<pubDate>Thu, 22 Jul 2010 16:10:11 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-3</guid>
		<description>[...] This post was mentioned on Twitter by David Jones, Mortgage Cadence. Mortgage Cadence said: How Do You Feel About The Dodd-Frank Reform Legislation? http://bit.ly/deqa3P [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by David Jones, Mortgage Cadence. Mortgage Cadence said: How Do You Feel About The Dodd-Frank Reform Legislation? <a href="http://bit.ly/deqa3P" rel="nofollow">http://bit.ly/deqa3P</a> [...]</p>
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		<title>Comment on The Right Mobile Phone by Cary Burch</title>
		<link>http://progressinlending.com/the-right-mobile-phone/comment-page-1/#comment-2</link>
		<dc:creator>Cary Burch</dc:creator>
		<pubDate>Tue, 13 Jul 2010 22:14:44 +0000</pubDate>
		<guid isPermaLink="false">http://progressinlending.com#comment-2</guid>
		<description>Regardless of the smartphone &quot;gadget&quot; you choose, or the operating system - the mobile revolution is upon us.  Do you remember the internet gold rush back in the 90&#039;s?  Well, this rush will surpass all expectations.  The infrastructure that is laid before mobile (internet, social media, games, 4G infrastructure) will facilitate business to go mobile.  Like it or not.....the smartphone is our new ball and chain.

Cary Burch</description>
		<content:encoded><![CDATA[<p>Regardless of the smartphone &#8220;gadget&#8221; you choose, or the operating system &#8211; the mobile revolution is upon us.  Do you remember the internet gold rush back in the 90&#8242;s?  Well, this rush will surpass all expectations.  The infrastructure that is laid before mobile (internet, social media, games, 4G infrastructure) will facilitate business to go mobile.  Like it or not&#8230;..the smartphone is our new ball and chain.</p>
<p>Cary Burch</p>
]]></content:encoded>
	</item>
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