When we talk about going paperless, we always talk about origination. However, paperless ROI goes much further. For example, Gateway Mortgage has expanded their use of Axacore’s XDOC document management platform beyond loan origination into their human resources and loan servicing departments.
Gateway recently implemented paperless workflows to help eliminate the regulatory and management risks inherent with paper. XDOC’s built in scalability and flexibility made it easy for Gateway to initiate paperless processes across more of their organization. Axacore worked with Gateway to create multiple projects that are integrated and configured independently of each other, which helped Gateway achieve their company-wide goal of expanding document controls past loan originations.
“Our loan origination process was paperless, however, certain back office and servicing functions were still relying on paper which created a lot of risk,” said Kevin Osuna, Senior Vice President of Mortgage Servicing at Gateway.
“Because XDOC so flexible and scalable we were able to easily deploy paperless workflows independent of what we had in place, yet on the same platform very simply,” added Osuna. “We have relied on Axacore’s expertise in all things document management for several initiatives in the past few years and they always deliver.”
“All too frequently we see lenders go paperless for their loan originations, then forget about the back office and post origination functions. In today’s highly regulated environment, the risks do not stop after a loan funds,” Said Aleks Szymanski, CEO Scrypt, Inc. “Gateway’s ability to recognize these risks, and their willingness to tackle them head on by expanding their use of XDOC made them a pleasure to work with.”
About The Author
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at firstname.lastname@example.org.