Pavaso Names Tim Anderson SVP Of Business Development

Pavaso announces that Tim M. Anderson has been named senior vice president of business development. In this role, he is responsible for developing products, strategies and relationships that drive adoption of Pavaso’s suite of digital products and services.   

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Anderson is well known in the mortgage industry for his advocacy and promotion of innovative technologies that enhance the mortgage process. He brings over 35 years of industry experience on both the lending and vendor sides of the business. Andersonunderstands the demands of the constantly changing mortgage industry and delivers solutions that improve efficiency, reduce costs and increase stakeholder satisfaction across the mortgage lifecycle. 

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Prior to joining Pavaso, Anderson was director of eStrategy and services for a software company specializing in compliant loan document production and delivery. He previously held executive management positions with a national title insurance company and several large financial and technology companies, where he executed strategies to expand eCommerce and support digital transaction management. Anderson is the founder of eMortgage Alliance which promotes MISMO standards for delivering legally compliant paperless processes.   

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Anderson is an active member of the MBA Residential Technology Committee, MISMOeMortgage Workgroup, Electronic Records and Signature Association and the ALTA Technology Committee. He also serves on the vendor technology advisory committees for two government-sponsored enterprises. Anderson has served on MBA’s Board of Technology, eMortgage Adoption task force and MISMO Governance Board, as well ason advisory boards for the Financial Services Housing Roundtableand one of the largest technology information companies in the world.

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Plano, Texas-based Pavaso is transforming the mortgage process with innovative digital mortgage closing technology that facilitates easy, convenient and streamlined closings. The Pavaso platform offers a single, collaborative, secure portal that promotes transparency, efficiency, consumer education and communication in a seamless format that delivers value to every stakeholder involved in the transaction. 

SecurityNational Mortgage Implements A Fully Paperless Closing Process

SecurityNational Mortgage Corporation (SNMC), an independent national mortgage banker, has successfully rolled out DocMagic’s comprehensive Total eClose platform. Since rolling out Total eClose in September, SNMC has reduced borrower time at the closing table to as little as 15 minutes, and become one of the first national lenders to offer a true eClosing solution that involves no paper whatsoever.

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It has dramatically sped up the closing process, ensuring accuracy and loan quality, and delivering newfound efficiencies for borrowers, notaries and settlement providers. Total eClose enables SNMC’s customers to preview documents prior to closing, eSign all documents, and complete both remote and in-person eNotarizations. As a result, SNMC is now positioned to capture more market share, reduce operational costs, expedite closing times and elevate the borrower experience.

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“Our goal was to perfect a completely digital eClosing process, not to be just another lender offering a basic hybrid closing,” said Steve Johnson, president of SNMC. “Achieving our goal required a powerful end-to-end technology, a perfectly executed seamless implementation, and an intuitive interface that everyone—staff, settlement service providers and borrowers—could use immediately, without a steep learning curve. We got that and more with DocMagic. Plus, the DocMagic implementation team was with us all the way. We never had to worry about a thing.”  

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The two companies approached the project as partners to ensure swift adoption and a quick understanding of the new workflow-driven eClosing process for both SNMC’s staff and customers. DocMagic worked hand-in-hand with the lender, leveraging its vast eMortgage expertise to help sculpt a unique strategy and a successful go-to-market launch. Unlike other document and eClosing solution providers, DocMagic takes an ultra hands-on approach to implementations, from developing the project roadmap, to training all parties—such as staff, title agents and notaries—to synchronized testing of each facet of the Total eClose platform.

“Our implementation teams function like expert consultants—we work very closely with each client, guiding them literally every step of the way,” said Dominic Iannitti, president and CEO of DocMagic. “There is a huge number of moving pieces in an eClosing solution. As a single source solution, we have intricate knowledge of every one of them, so there are none of the issues that plague other providers—not only immediately after the implementation, but over the long haul as well. In contrast, lenders who choose incomplete or cobbled-together eClosing technologies may have to hit the restart button within 12 to 18 months and search for a comprehensive solution.” 

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Driving Factors For Change

In response to “The Great Meltdown,” the passing of Dodd Frank created a totally new regulatory agency the Consumer Financial Protection Bureau (CFPB) with broad regulatory and enforcement power and the bureau’s name was clear. Their primary focus is all about how lenders should treat their customers (consumers) and it introduced and imposed many new workflow requirements as to how this should be accomplished. Major regs like QM, TRID, HMDA and UCD have greatly impacted lenders, but the response to this has driven, many new products and workflows to support them. 

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GSE’s Driving the Process – Move to collecting more and better data 

As the saying goes, “Whoever has the gold makes the rules” and when it comes to what drives future trends I always look for what the investors require to package and sell them loans as you are not going to originate a loan that cannot be purchased by them to ensure fungibility 

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Automated data verification services

Partially in response to above the GSE’s jumped on board with their Uniform Mortgage Data Program (UMDP) that is utilizing MISMO data standards to introduce more automated, direct to the source (VOI, VOD, VOE) system to system data validation and verification services to reduce origination time and steps and secondary market risk. With new automated workflow products such as Freddie Mac’s Loan Quality Advisor and Fannie Mae’s Day One Certainty they are continually perfecting the model to eliminate steps, requirements and streamline the process from the traditional, linear paper verification mortgage process and putting enhanced reps and warrants around this as further inducement to implement and adopt. 

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Collecting more data upfront in the process and being able to validate it sooner results in processing and closing good loans sooner and shrinking the time to close. 

Move from a post-Closing to pre-Closing automated QC review 

Also supporting above trend, the three-day delivery requirement of the Closing Disclosure (CD) of TRID along with the GSE’s Uniform Closing Data Set, (UCD) mandate provides a huge benefit to ensuring the quality of loans pre-closing Vs post-closing. This will finally drive the value prop of eClosing as that will be the only way to ensure data and document compliance and integrity because if you paper out at closing you lose the entire benefit of maintaining a complete electronic audit trail (evidence of compliance) because you have no way of knowing what changes were made at the closing table if now leave the electronic system of record, (eVault) that captures any and all changes made to the disclosures and paper out. 

Competition for the consumer – Mining the Gol

Speaking of gold, just like the gold rush the forty-niners went to where they thought the gold was and in today’s world it’s online. Online is where the consumers are. The technical power of Smartphones, tablets and much improved transactional web sites to attract consumers eye balls, interaction and stickiness to keep them engaged and coming back for more have advanced the focus of technology to capturing consumer clicks at Point of Sale, (POS).

Creation of the new “Fintech’s” to “E”nhancing the consumer “E”xperience

With silicone valley investments and ability to develop with newer web services technology, the legacy LOS companies were slow to recognize and seize upon the opportunity to capture the consumer at the get go.  At time of application or Point of Sale, (POS). 

This has launched the creation of “Fintech” companies to create more intelligent, logical and consumer friendly UI’s at POS.  As use and demand grows for them they will continue to evolve and expand their functionality to support a full end-to-end Digital <Mortgage process. 

Drive to a ten-day close and a ten-minute closing 

Another result of capturing more data sooner is the ability for intelligent AI and machine learning systems to automate more of the routine decisioning that underwriters make. With machine learning you can build mortgagebots behind your consumer UI’s to handle the most routine, rote questions and automate responses and with AI you can mimic and continue to optimize the results of your best underwriters to ensure consistency of results across the enterprise. The real power of these systems is that they are constantly updating and learning so with every instances and response they will provide even better and more intelligent responses over time.

Blockchain Vs. eVault

Like so many of us in this business, because there are so many touch points and multiple people (both internally and externally) having to sign-off and agree on implementing something new, technology innovation, adoption and progress happens slowly in our space. But that does not preclude us for looking at the next shining object. Blockchain is one of those objects.  If we looked back in history within the mortgage space, the long list of hot technology buzzwords and acronyms that were once big news, are no longer even talked about.  

The formation of MERS and the GSE’s embracing eMortgages eVaults have existed for some time and have the legal infrastructure to support capturing the full electronic chain of evidence of events to provide a full electronic date and time stamp audit of key milestones and transactions to prove compliance.  Early on and to this day many people only believe the reason you need an eVault is to support the secure registering of a SMARTDoc® eNote with MERS, but it can and should be to provide a full electronic accounting, tracking and evidence of consumer compliance across the entire mortgage process to protect against future audits or anyone contesting the legal validity of the loan downstream. From loan application to servicing. 

SMARTDocs® Vs Smart contracts. 

Blockchain is also held up as the “new” solution to ensure the security and sanctity of the data. But one of the real values of implementing intelligent SMARTDocs® today is that any data on the document can be authenticated, shared and secured (tampered sealed) down to the field level so why wait for a totally different technology when eVaults have the legal vetting and investor acceptance to solve that need today. 

Investors acceptance of eNotes
Yes.  We’ve been talking about an end to end paperless eMortgage process for years and the GSEs have been successfully promoting it, but Dear Investor Community, it’s time to step it up and accept eNotes already!  For those that do there is a lot of pent up demand with most of our clients still doing hybrids as they currently do not have an investor take-out to purchase eNotes.  But it’s coming soon and for those that are ready to step now, (price being the same) it’s going to hard for the Johnny-Come-Lately’s to participate because once that correspondent is electronically lock in and happy with the investor that worked with them to provide it sooner it’s going to be hard to come in later and displace them.

MISMO driving standards and adoption 

Finally, all the above would not make sense unless there was some sort of data standard that can capture and interpret the data in a common structure and terminology that makes sense to all systems across the mortgage manufacturing process that need to share and utilize it. MISMO has moved from being just a data standards group to now looking into how those standards can solve real business problems for lenders. Work groups like the Fee terminology, Doc Classifications, RON, Standard Closing Instruction Letter, Verifiable SMARTDoc® eNote, Third Party Risk Assessment, Electronic Evidence and the list goes on. All the trends and initiatives to above have incorporated MISMO to ensure the data, loan quality and most importantly compliance of the information that is shared across systems. 

Now that it appears at least for the time being that the CFPB has backed off from enforcement lenders have some time to take a collective breath and really look at doing some innovating and implementing technology strategically rather than the reactive and piecemeal approach to responding to the flurry of regs that have been inundating them for the last few years. Lenders only need to look at the rapid growth of a previous income tax technology company called Quicken to become the number one originator in the country to see how making it easier for consumers to do business with them Vs. the old, traditional, antiquated mortgage process to see who’s driving innovation and adoption in this space.

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Texas Capital To Warehouse And Purchase eMortgages

Texas Capital Bancshares Inc., the parent company of Texas Capital Bank, has launched their eMortgages program. By providing both warehouse financing and purchasing eMortgages as a take-out investor, Texas Capital Bank helps mortgage lenders better position themselves for the future. 

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“The team is proud to be at the forefront of the evolution of the mortgage industry,” said Vince Ackerson, chief lending officer and president, Texas at Texas Capital Bank. “We recognize that the future is digital, so we strive to pave the way for our client’s success by adopting new technologies early in their lifecycle. We are excited to be a part of this change.”   

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Fully digital mortgages, or eMortgages, supply borrowers with a quick and convenient way to secure a mortgage by removing all paperwork from the process. These mortgages are evidenced by a promissory note that exists in electronic format, also known as an eNote.

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“In the long term, eMortgages hold the promise to help lenders gain operational efficiencies, realize cost savings and experience increased borrower satisfaction,” said Jack Nunnery, president of mortgage finance. “Having a knowledgeable counterparty that can help remove some of the uncertainty can be essential to a mortgage lender’s success as they embark on their own digital transformation.”

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Enabling All Documents For eSignature For A Better Customer Experience

Electronic loan documents have come a long way in the past decade. Today, most lenders incorporate eDocs for at least part of the loan origination process, whether it be electronic disclosures, digital closing docs or other document needs. Making eDocs even more effective has been the adoption of eSign technology, which has streamlined the delivery and signing of loan documents for a more complete and convenient experience for the borrower.

One frustrating challenge that has remained, though, is the ability for lenders to easily send one-off documents, independent from the standard loan doc package, in an efficient manner that allows those documents to be attached to the core loan doc package and electronically signed by the borrower. This results in a situation where a borrower can receive and sign some of their loan docs electronically. However, the lender is then stuck sending the other independent documents physically, or including the documents in an electronic package but requiring the lender to print and sign the extra forms, scan, and return via email.

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To provide the flexibility and customization required to compete in today’s marketplace, lenders are turning to two key electronic document technologies. The first is using dynamic document generation to ensure that only the necessary documents – with the right information – are created in the first place.

The second is leveraging integrated all-in-one eSign technology for a complete process including integration with doc generation, ability to customize independent documents for signature, eDelivery, enabling the borrower to sign anywhere, anytime, from any device, built in compliance checks and electronic storage in a secure eVault.

Building Custom Doc Packages

Dynamic documents have become the standard for loan document generation over the past few years. Instead of managing through empty space in a static document template, dynamic documents utilize rules-based intelligence and calculations to automatically pull the accurate data fields from the LOS to create transaction-specific documentation.

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Lenders using dynamic document software can then use the data to electronically generate and deliver accurate docs to the borrower and investor. Dynamic document platforms that leverage two-way data pushback can also greatly reduce the lender’s susceptibility to errors caused by manually reentering data and eliminate the need to manually create new sets of documents for each transaction, enhancing quality, compliance and efficiency.

Dynamic document engines also make it possible to insert other documents a lender might require, such as disclosures of business relationships with settlement services, documents related to the transactions between realtors or change of circumstance addendums. These forms are not generated by standard loan document software, and the ability to insert them into an electronic disclosure or closing package for delivery is valuable.

Building a Custom eSign Framework

Many lenders have taken the first step in using dynamic document platforms to customize their disclosure and closing packages. However, the next phase in providing borrowers with a fully digital loan experience is ensuring that all forms can be eSigned.

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Currently, most of the “extra” documents added to a package that are not specifically generated by the document software either are not mapped to eSign capabilities or the borrower is asked to use a separate system from what they have been using with the lender. This means that when the borrower receives an electronic document package, they will be able to sign some of the forms electronically but must print out the others. From there, they have to scan and email or mail the wet-signed forms back to the lender, slowing down the loan workflow.

The best loan document generation systems will offer lenders multiple options for adding external documents to an eSigned doc package. First, custom documents should be easy to add to a lender’s library in the doc generation software, so that they can be seamlessly included with all doc requests in the future. Second, external documents could be included in the initial doc generation request, along with the mapping coordinates for the electronic signatures. And finally, lenders should have the option to quickly and easily add one-off documents manually after the eSignable package has been created, editing them to add the appropriate eSigning points along with any other borrower interactions like check-boxes or text fields to be filled in.

These options provide lenders with maximum flexibility to include their custom documents within the loan doc package and make them eSignable, enabling their borrowers to complete the entire package in one seamless online experience.

As lenders move more of their loan operations into the digital world, the ability to customize all documents for eSignatures and inclusion in document packages will keep them on the leading edge of competitiveness, customer service and cost efficiencies.

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Freddie Mac Expands eMortgage Solutions With DocMagic’s eVault Technology

Freddie Mac has implemented DocMagic’s  SaaS-based eVault technology and SmartREGISTRY platform. DocMagic’s eVault provides a secure electronic repository for storing documents and performing automated eNote certification to Freddie Mac eMortgage lenders via Loan Selling Advisor.  By automating the eNote certification process, Freddie Mac will speed the funding process, thereby improving liquidity in the mortgage markets and reducing lender’s warehouse line costs.

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“Freddie Mac is committed to streamlining the mortgage process for lenders and borrowers, and has been a leader in purchasing eMortgages since 2006,” said Andy Higgenbotham, Freddie Mac’s Single Family Chief Operating Office. “We rolled out our automated certification process in 2015 to speed up the funding process, thereby improving liquidity in the mortgage markets and reducing lender’s warehouse line costs. We are now expanding this process to include the DocMagic platform.”

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DocMagic’s eVault provides safe and secure storage for sensitive loan documents. It also automatically parses and validates data in a SmartDoc eNote against data in the user’s core system of record. Additionally, DocMagic’s SmartREGISTRY platform enables holders of eNotes to securely transfer these electronic documents to other eVault systems, such as those used by investors, conduit aggregators and servicers. Ultimately, it facilitates real-time access, delivery, storage and much needed control of electronic loan files.

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“Freddie Mac has been a long-time visionary and champion of eMortgages over the years and has made great strides with their unwavering commitment to automation across the supply chain,” stated Dominic Iannitti, president and CEO at DocMagic. “Now, with the successful rollout of SmartDoc eNote data validation prior to funding, this demonstrates the advantages and a clear-cut ROI of going completely ‘e.’ We look forward to ongoing collaboration with Freddie Mac and to further adoption of the digital mortgage process.”

Notable is that that Freddie Mac encourages the use of ‘SMART’ (securable, manageable, archivable, retrievable, transferable) eNotes because static documents do not contain source data, and thus make it difficult, costly and time consuming to confirm the data on documents match.

DocMagic established a process that guides lenders on how to begin using SmartDoc eNotes. The company’s eVault technology is integrated with its Total eClose platform, which is an eClosing solution that creates a 100 percent paperless digital mortgage process — from origination through eClosing, eWarehouse lending, investor eDelivery and eServicing.

Lenders One Launches Complete eClosing Solution For Members

Lenders One Cooperative, a national alliance of independent mortgage bankers, has launched Lenders One eClosing by DocMagic, a complete eClosing solution for borrowers, lenders and investors. The eClosing solution provides an entirely paperless workflow that integrates every component of the closing process and guides users through each step.

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Launched for Lenders One members at the Lenders One Summer Conference in Salt Lake City, Lenders One eClosing by DocMagic is evidence that eMortgages and eClosings are no longer a future-state vision. When using the solution, the average loan closing “at the table” can be reduced from 60 minutes to 15 minutes, helping to dramatically improve the borrower experience.

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The solution includes the following features:

>> Integrated with all of the major LOS platforms to generate e-enabled documents.

>> An embedded compliance engine that automatically audits documents and data against applicable industry laws and regulations to help ensure compliance throughout the loan lifecycle.

>> eNotary technology for in-person electronic notarization or remote online notarization where permissible.

>> The ability to deliver a MISMO SMARTDoc eNote with direct connectivity to the MERS eRegistry.

>> A secure, certified eVault which provides long-term storage and eDelivery to warehouse banks and investors and features a date-stamped and time-stamped audit trail to help show proof of compliance at all times.

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“Our eClosing technology puts Lenders One members at the forefront of the eMortgage evolution, a sought after capability made possible through our collaboration with DocMagic,” said Michael Kuentz, CEO of Lenders One. “Importantly, the eClosing solution incorporates feedback received from our members and service providers, helping ensure we address their needs. Our comprehensive eClosing solution provides our members with options to choose full eClose or hybrid eSign/ink-sign workflows. The technology adapts to the lender’s production environment and compresses the overall timeline to loan sale, generating material savings for lenders facing historically high loan production costs.”

“Effective implementation of eClosing begins with a well-defined eMortgage strategy, and by working in concert with Lenders One, we are helping originators set up their eClosing production lines at a pace, and in a manner, that is consistent with their overall business goals,” said Dominic Iannitti, President and CEO of DocMagic. “The deep working relationships that Lenders One has established with its members are critical, and through our combined strength we are accelerating the eMortgage journey for progressive lenders nationwide.”

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Docutech Advances “E” Initiatives

Docutech, a provider of document, eSign, eClosing, and compliance technology for mortgage, home equity and consumer lending, announced that its Solex eClosing and eVault solution has been approved by Fannie Mae for eClose, eNote, and eVault functionality. In addition, the Solex eVault has received certification from the MERS eRegistry for all eNote management transactions. And there’s more …

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Solex eClosing and eVault enables lenders to securely close and register electronic notes on the MERS eRegistry and deliver them with full confidence that each mortgage satisfies investor requirements. Leveraging Docutech’s proprietary and enhanced Solex eVault, lenders can securely and automatically store eNotes, register them on the MERS eRegistry and transfer control to investors via direct VPN connectivity to Solex. The MERS eRegistry serves as the legal system of record for identifying the Controller (holder in due course) and Location (custodian) for the Authoritative Copy of every registered eNote in the country today.

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In conjunction with Solex’s Fannie Mae approval and MERS certification, Docutech announced that a top five retail mortgage originator has executed its first eClosing using Solex, including registering an eNote on the MERS eRegistry and delivering it to Fannie Mae.

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The Solex eClosing platform, in partnership with Simplifile, provides lenders with a comprehensive Integrated eClosing solution, with eSigning efficiencies from initial document generation through post-closing. Combined with Docutech’s dynamic document generation engine ConformX, lenders can automatically generate digital, data-driven documents that adhere to rules-based intelligence and meet specific loan criteria. Docutech and Simplifile’s intelligent eEligibility engine analyzes each closing package to be as “e” as it can be, according to state, county, and investor variations. Hybrid options include eSigning of ancillary documents, plus options for SMART Doc eNotes, eNotarization and eRecording.

“We are honored to work side-by-side with leading lenders in the spirit of driving innovation and delivering an exceptional customer experience” said Amy Brandt, Docutech’s president and CEO. “Fannie Mae and MERS have been critical to the actualization and furtherance of eMortgages within our industry. With their backing, we can ensure that our solutions meet the highest standards and are able to comprehensively serve lenders and their customers in the evolution to a fully digital mortgage.

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Advancing eNote Adoption

MERSCORP Holdings, Inc. (MERSCORP Holdings) and eOriginal, Inc. have launched a new solution offering that will enable originators to accelerate entry into the digital mortgage ecosystem.

MERS eNote Solutions, part of the MERS eSuite, will enable the creation, execution, registration and management of the electronic promissory note, or eNote, to mortgage originators across the industry.

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“MERSCORP Holdings is proud to provide technology-based solutions that add value to our members’ bottom line,” said Brendon Weiss, MERSCORP Holdings Chief Operating Officer. “Our members identified several gaps that need to be addressed to increase eNote adoption, and this new solution fills a significant need for originators seeking to leverage existing vendor relationships.”

MERSCORP Holdings is the owner and operator of the MERS eRegistry, the national mortgage registry and legal system of record for identifying the controller (holder) and location (custodian) of the authoritative copy of registered eNotes. Interest in the production of eNotes continues to grow as consumers and lenders recognize the value of moving toward a more streamlined, electronic process. With more than 5,000-member organizations, MERSCORP Holdings is central to the growth of digital mortgages, and the new service provides a turn-key solution to those members who are driving toward a paperless process.

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“This solution will enable thousands of originators to realize the benefits of a digitally executed promissory note at the closing table. The eNote is the most important document of a digital closing because it is critical for the funding of electronic mortgages by investors,” said eOriginal Senior Vice President and General Manager of Digital Mortgage, Simon Moir. “MERSCORP Holdings, as the operator of the MERS eRegistry, has been instrumental to the advancement of digital mortgage. We are proud to have eOriginal’s technology power the MERS eNote Solutions.”

eOriginal delivers a fully digital mortgage and supports every type of digital closing strategy. By creating a ‘digital original,’ eOriginal guarantees trusted transactions of digital financial assets. Major financial institutions, leading law firms and credit ratings agencies have validated and rely on eOriginal as a trusted partner with the greatest depth of digital transaction management expertise to navigate and advise on industry best practices.

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Hopefully partnerships like this will move the eNote ball forward.

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eSign Milestones Continue

DocMagic, Inc., a provider of loan document preparation, regulatory compliance and eMortgage services, announced that it has processed more than 300 million mortgage-related electronic signatures.

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This milestone achievement is the direct result of increased adoption of several DocMagic technologies that feature its eSigning platform, which can be accessed as a software-as-a-service (SaaS) or on-premise enterprise platform. Each of DocMagic’s digital platforms reports a significant increase in volume, which the company attributes to lenders’ growing need to prove a TRID-compliant, 100 percent paperless mortgage process.

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“Borrower demand is driving the increase in eSignings, and lenders are choosing DocMagic to get a consistent, compliant eSigning solution that spans the original LE [Loan Estimate] to the final CD [Closing Disclosure],” said Dominic Iannitti, president and CEO of DocMagic. “Lenders know DocMagic is the go-to choice for compliance. We reached 300 million eSignatures because we have solved lenders’ number one burden for the past two years—electronic evidence of TRID compliance—while enabling them to stay competitive and enhance the overall borrower experience.”

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DocMagic reports significant volume increases for SmartCLOSE and Total eClose, two award-winning technologies that enable lenders to comply with TRID and UCD (Uniform Closing Dataset) guidelines. SmartCLOSE is a collaborative closing portal offering one system of record that assures accuracy, completeness, consistency and compliance of the data before final documents are drawn and the borrower electronically executes the documents using DocMagic’s integrated eSign technology. Total eClose, a complete paperless, digital closing solution with integrated eSignature and eNotarization capability, provides continuous compliance checks to assure all documents are complete, current, consistent and compliant.

“A lot of existing DocMagic customers adopted our eSign technology because it’s so much easier to access and use than other platforms,” said Iannitti. “We were already integrated with the vast majority of LOS systems, so providing eSigning functionality was a logical extension of our service. We also added new integrations, which brought onboard new eSigning customers. Having an eSign technology that can draw new customers while expanding use among existing customers shows the ubiquitous need for the functionality DocMagic’s technology provides.”