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BSI Financial Services Launches New Mobile App for Borrowers

BSI Financial Services, a mortgage-centric financial services company providing mortgage servicing and special servicing, has released a new mobile app that enables borrowers to manage their mortgage loans using tablet and mobile devices. The technology was designed and built in-house by BSI Financial software engineers.

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“Offering borrowers digital access to their loan information affords them greater choice and control in managing their loan obligations,” said Gagan Sharma, president and CEO of BSI Financial. “The functionality available in our mobile application satisfies a growing demand for convenience in financial management while providing us a foundation for future innovation,” he added.

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Using BSI Financial’s mobile app, borrowers can verify loan payments, view transaction history and identify future payment dates and amounts. They can also make one-time or ongoing loan payments using Automated Clearing House (ACH) functionality.

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Requests for loan verification and pay-off statements can be made using the app, with the option of fax or postal mail delivery.

Borrowers in default can monitor events and milestones in the loss mitigation process and communicate with their BSI Financial representative.

“These real-time capabilities enable us to resolve loans in loss mitigation faster than traditional phone-and-mail processes,” explained Sharma.

StreamLoan Integrates Mobile-First Digital Application With LOS

LendingQB (LQB), a provider of lean lending loan origination software in collaboration with San Francisco-based StreamLoan, the mobile-first Point-of-Sale (POS) platform, have come to market with a new solution to provide lenders with a fully automated digital system, creating a best-in-class lender, borrower, and real estate agent experience.

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As a result of this integration, borrowers, loan officers, lender support teams, and real estate agents are empowered to start and manage a 1003 application and loan file, automate the collection of financial documents, share the financial needs list and underwriting conditions, review, approve, and push documents directly into LQB, and collaborate using chat in real-time across mobile and desktop platforms – driving speed, education, communication, and accuracy into the home purchase process.

There are many “mobile friendly” applications on the market, however they fall short in delivering the native mobile app experience customers expect and demand. StreamLoan offers native iOS and Android while delivering a responsive web to cover desktop, laptop, and tablet users.

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This is a first-of-its-kind integration between an LOS and a POS. “Pronto by StreamLoan addresses the emotional friction created in the home buying process with a higher level of communication and transparency with our borrowers,” said Jason Madiedo, President and Chief Executive Officer of Alterra Home Loans. “Our loan officers & their teams can now service their clients with Pronto, while utilizing the full potential of LQB.  This integration allows us to get back to the human side of lending, which is what our industry has been waiting for.  It would have required us licensing products from several software vendors, integrating them, to even come close to what the StreamLoan platform delivers.”

“Lenders must deliver the best customer experience to compete.  Further, our customers can close more loans in less time with fewer resources,” said Stephen Bulfer, CEO and co-founder of StreamLoan.  “There is a reason the average cost of manufacturing a mortgage is almost $8800 today.  Through our partnership with LendingQB, lenders gain efficiencies in their lending processes, create consistent processes, and are equipped to grow their business,” Bulfer continued.

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LQB’s platform provides mortgage lenders with a holistic model for optimizing business performance. The core LendingQB LOS is a fully web browser-based system that manages the entire mortgage lending process intuitively and efficiently. StreamLoan Mobile Office extends this capability to lenders, further expediting the origination process and allowing interaction with borrowers and other parties to the loan.

“Every lender faces a unique business challenge that can be addressed with the proper technology,” said Tim Nguyen, President at LendingQB. “With a configurable LOS like LendingQB, lenders can streamline their processes to create operational efficiency. By integrating our advanced technology directly with StreamLoan, loan officers are now equipped to process more applications in a consolidated manner, while also creating a more transparent experience for the borrower and the referring real estate agent.”

App Brings Ease-Of-Use To Organizing Referral Base For Loan Originators

NAMB+ Inc., the for-profit marketing and communications subsidiary of NAMB—The Association of Mortgage Professionals, has announced a new partnership with WhoHub, a free marketing app for local real estate agents to introduce their clients to the best loan officers.

WhoHub connects clients, agents and vendors by driving new leads, building and enhancing relationships between agents locally and nationwide. The WhoHub app allows users to manage both inbound and outbound connections from any mobile device, including home-related service provider recommendations for clients, saving valuable time. WhoHub’s online dashboard allows users to add vendors, complete an online profile and view connections and contacts online.

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“NAMB members will have the ability to bolster their referral base via the WhoHub app,” said NAMB+ President Nathan S. Pierce. “By utilizing WhoHub’s technology, our members will have the ability to better manage their system of contacts, and keep track of their ever-growing network of real estate professionals. Through this app, NAMB members can focus on closing more loans and leave the organization of their referral partners to WhoHub.”

NAMB+ connects NAMB members with an array of Endorsed Providers aimed at helping mortgage professionals gain a competitive advantage in today’s marketplace. NAMB+ brings everything from compliance, credit reports, lead generation, phone services, social media and custom canvas prints to NAMB members as part of the program.

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“NAMB members have to work harder than ever to grow their business, replace MSAs, and stay abreast of new regulations, much less have the time or budget to stay in touch with their key real estate agents and brokers,” said Brad LaTour, co-founder and CEO of WhoHub. “WhoHub was designed to help the individual mortgage loan originator and their top real estate professionals stay connected and expand their business relationship. We are honored to be selected to help NAMB members overcome their marketing challenges with an easy, convenient and low cost way to connect with their real estate agents.”

Updated Property Evaluation App Debuts

Accurate Group, a provider of real estate appraisal, title and compliance technology and services, has updated its mobile app for property inspections. The Groundwork app combines a crowdsourcing model, localized expertise and automated process workflows to accelerate the delivery of more accurate property condition reports. The application connects Accurate Group’s nationwide network of pre-screened real estate property inspectors and empowers them with an Uber-like model for securing and responding to requests for property condition reports. Banks, mortgage lenders, loan servicers and credit unions benefit from faster turnaround on property inspection requests, plus the increased accuracy and insight that only a local, on-the-ground property inspector can deliver.

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The application’s new interface and underlying architecture are designed specifically for use on mobile devices, making it ideal for on-the-go property inspectors. The app enables local property inspectors to respond to incoming requests for property condition reports, use built-in GPS technology to pinpoint property location and leverage integrated camera support to capture property details. The app also allows inspectors to instantly capture relevant property specifications – essentially building the property condition report in real-time, all with the Groundwork app.  This ensures timely, accurate details are captured and delivered.

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“Real estate lenders and servicers are always looking for ways to lower the cost per loan without sacrificing quality, accuracy and compliance. Accurate Group is leading the industry by applying the latest technologies – mobile, crowdsourcing, automation – to accelerate and improve appraisal management and title processes,” stated Scott Waxman, chief appraiser and president of Accurate Group’s ValueNet and Groundwork division. “Groundwork will change the game in the real estate industry – we’re raising the bar on property inspection turnaround times and delivering the level of accuracy that only local, on-the-ground expertise can deliver.”

New Mortgage Pricing App Emerges

Optimal Blue, a cloud-based provider of enterprise lending services to the mortgage industry, recently hosted a gathering of lenders, vendors, industry experts and leaders at their 2015 Client Conference. The conference featured more than 30 industry experts, and over 80 exhibitor and sponsor attendees. Among other things discussed, the company launched a new product. Here’s what happened:

Themed “Instruments of Change,” this year’s conference focused on empowering users through managed-content workflow services. Hundreds Optimal Blue customers were able to preview multiple new innovative services, learn more about the services through in-depth feature discussions, as well as enjoy topical panels and educational sessions.

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“This is my second year attending the Optimal Blue Client Conference and it keeps getting better,” said Juan Rodas, SVP of Secondary Marketing for First Guaranty Mortgage Corporation. “It is very exciting to see all of the new things that Optimal Blue is working on, and to engage in peer to peer discussions regarding important industry topics. Knowing that our comments and ideas as customers are truly taken into consideration during enhancements and designs makes it a worthwhile conference to participate in.”

An exciting highlight of this year’s conference was the introduction of QuickSearch, a privately branded mortgage pricing app for mobile devices. Backed by the guaranteed accuracy of the premier product and pricing engine, Optimal Blue Banker, QuickSearch allows loan officers to perform real-time pricing searches for their borrower at anytime, anywhere. A configurable quick search form displays the fields that are most important and relevant to the company’s business while configurable results are displayed based on unique product offerings.

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Larry Huff, co-Founder and co-CEO of Optimal Blue, states, “We hope our customers leave the conference feeling connected and informed, with a deeper understanding of our commitment to innovation that drives Optimal Blue, as well as our commitment to quality and providing customers with services that will further drive business efficiency, profitability, and compliance.”

About The Author

[author_bio]

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.

The Mobile Revolution

Everyone is captivated with the new iPhones. So, the mortgage industry should take note and go mobile. For example, National Mortgage Insurance Corporation (National MI), a subsidiary of NMI Holdings, Inc., has launched a new credit union mobile application (app) as well as a new website specifically for credit unions. The mobile app enables users to run rate scenarios, view credit union-specific bulletins, and easily contact National MI personnel. National MI believes it is the first private mortgage insurer in the industry to create a credit union-specific app.

The new website for credit unions (http://cu.nationalmi.com) features National MI’s easy to use Online CU Rate Finder, which offers credit union members some of the most competitive rates in the industry.

“Credit unions represent an important segment of our customer base,” said Pete Pannes, executive vice president, chief sales officer with National MI. “We believe our new mobile app created specifically for credit unions, along with the industry-leading rate finder on our website, make it simple for credit unions to do business with National MI.”

Initial reaction from credit unions to the new website and rate finder has been positive. “Meriwest Mortgage works closely with our members to help them find the right mortgage, and is especially committed to helping first-time homebuyers get into their first home,” said Mark Antonioli, senior vice president, chief credit officer with Meriwest Credit Union. “National MI’s new tools for credit unions, including the comparison feature and the rate finder, make it easier than ever to help our members with their purchase mortgage or refinance needs.  We look forward to a continued relationship with National MI in helping our members find the best value.”

Credit unions are very focused on their communities and on finding the best possible value for their members, noted Pannes. “Both the app and the website provide credit unions with easy access to National MI tools and resources,” he said. “The launch of these new digital platforms demonstrates our commitment to helping credit unions meet the unique needs of their members in an extremely competitive mortgage market environment.”

The new credit union mobile app is available for download on the App Store www.appstore.com and Google Play https://play.google.com/store?hl=en.

About The Author

[author_bio]

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.