On The Move: High-Powered Executive Hires

*High-Powered Executive Hires*
**Brain Trust Matters**

***First, IndiSoft a technology development firm that provides software as a service (SaaS) solutions based on a collaborative rules-based workflow platform for the financial services industry, announced today that Earl Devaney has joined its advisory board. Devaney recently retired from the federal government after 41 years. He will advise IndiSoft on business development efforts and other company business based on his government financial expertise. Here’s the scoop on this hire and another hire on a prominent valuation provider follows:

****“Earl’s government expertise and strong financial management background will put us in a stronger position to offer technology that provides the transparency needed in auditing and compliance processes,” said Sanjeev Dahiwadkar, CEO of IndiSoft. “Providing the financial industry the most advanced technology while preventing a repeat of economic decisions that got us where we are today is one of our top priorities.”

****Devaney was most recently the chairman of the Recovery Accountability and Transparency Board, which oversaw the distribution of the $840 billon of stimulus funds allocated by the Obama administration. His innovative use of disruptive software has revolutionized the way oversight and accountability will be conducted for the foreseeable future. He was also the presidential appointed inspector general of the Department of the Interior for eight years and was the director of criminal enforcement at EPA for nine years. Devaney spent 21 years in the Secret Service during which time he earned his international reputation as a financial crimes expert.

****“I have been fortunate to experience first hand how the effective use of technology can improve transparency and accountability and; therefore, help raise the confidence of the American public in its government,” Devaney said. “While serving as the chairman of the Recovery Accountability and Transparency Board, we were able to provide an unprecedented level of oversight, and it was always new software that became the game changer in that effort. IndiSoft is just the kind of company that can provide the technology the government needs.”

****Second, Valuation Partners, a national appraisal management company with access to over 15,000 independent fee appraisers in all 50 states, has hired Clint Reinhardt as vice president and national account executive. Reinhardt brings more than 25 years of appraisal, mortgage banking and settlement services experience to Valuation Partners as well as proven sales leadership and a thorough knowledge of credit, flood and automated valuation products and services.

****Reinhardt will be responsible for broadening Valuation Partners’ reach in the central U.S., from the Rocky Mountains to east of the Mississippi River. Reinhardt began his career as a top performing loan officer for Citibank Mortgage in St. Louis, Missouri, later serving as an assistant vice president for the company. Most recently, Reinhardt was vice president and regional sales manager for Bank of America’s correspondent lending division, where he exceeded revenue and volume goals every year for the past five years. Reinhardt also served as first vice president and regional sales manager for LandSafe, where he led the company’s national team for its appraisal, credit, flood and automated valuation products, and as national sales manager for Equifax Mortgage Services.

****“Clint is a business development ‘pro’ with a history of exceeding the sales goals of some of the biggest names in the mortgage industry,” said Valuation Partners CEO Bill Fall. “We’re very proud to have someone of Clint’s caliber on our team.  We expect him to be a vital part of our continued growth throughout the Midwest.”

****“With the uneven nature of the nation’s housing recovery and a record number of REO properties on the market, lenders have never had a greater need for accurate and diverse valuation solutions as they do today,” Reinhardt said. “I’m thrilled to be joining Valuation Partners, which has emerged as a true leader in the valuation field. I look forward to building on their success.”

Market Analysis: Look At The Landscape

*Look At The Landscape*
**By Tony Garritano**

***Excuse me today my friends. I’m a bit tired. I was up until 3 a.m. waiting for the results of the Iowa Caucus. My friends know that I’m a political junkie. What happened yesterday in my view was amazing. A conservative state voted for a candidate that didn’t match their ideals absolutely. Why did they do that? Because Iowans realized that it’s not about who is the most conservative, it’s about who can save our country from the failed policies of this White House. Kudos to Iowans for reassessing the landscape and taking a second look to pick the most electable, and competent, candidate. Similarly, prominent mortgage technology vendors are always reassessing the best way to serve this ever-changing mortgage market. For example, PROGRESS in Lending has learned that Franklin, Tenn.-based Wipro Gallagher Solutions has redefined its fulfillment offerings to more clearly meet the demands of loan originators and servicers for middle- and top-tier lenders. What does that mean? Here’s the scoop:

****For originators, WGS has revised its BPO offerings depending on the lender’s volume of originations and service offerings. WGS now offers originators its services through the following packages:

****>> Platform BPO Fulfillment Solution– offers an end-to-end mortgage origination fulfillment solution including all services from the point of application. Utilizing shared resources and technology based out of the Nashville Delivery Center.

****>> Integrated BPO Solution– tailored to meet the client’s specific needs and is inclusive of support-functions in the areas of loan processing, loan underwriting analysis, closing, funding coordination and post-closing delivery. The delivery staff works within the client’s existing technology and workflow process.

****>> Traditional BPO Solution – provides support for lenders on full functions within the loan process such as processing or post closing or sub-functions of these roles. Clients provide the standard loan lifecycle processing functions while WGS’ global team provides integrated back-office support. Work is performed based upon client-specific processes and procedures.

****For loan servicers, WGS now offers the following product suites tailored to fit their needs:

****>> Complete Subservicing Offering– supplies a complete private-label solution in partnership with a leading U.S.-based sub-servicer. This end-to-end offering enables significant per loan cost savings to each client.

****>> Back Office BPO Solution– supports full functions within the servicing stream including payment processing, reconciliations, loan modification, loss mitigation, and more. The delivery staff works within servicer’s existing technology and workflow process.

****“Wipro Gallagher Solutions has reorganized its private-label BPO offerings into packages that are simple to understand and are tailored to specific markets,” said Narayan Bharadwaji, business head for WGS. “The new packaging better serves our customers to fit their specialized needs and provides more flexibility to enable our customers to focus on their core business and target markets.”

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at

Market Analysis: What’s Going To Happen In 2012?

*What’s Going To Happen In 2012?*
**By Tony Garritano**

***I know we all want to know what’s going to happen in our business this year. There are a lot of uncertainties for sure. However, we’ll face them and overcome them, I’m sure. I know that today is a light day. Everyone is just getting back over the holidays. So, I thought I’d keep it light here in my column as well by starting off 2012 with some predictions. Here goes:

****Yesterday a good friend to PROGRESS in Lending, David Lykken invited us on his weekly radio show. Myself, Roger Gudobba, Michael Hammond, Kelly Purcell and Gabe Minton talked about all things technology in 2012. Listen to what we all had to say:

Listen to internet radio with David Lykken on Blog Talk Radio

****Being part of the Lykken on Lending Radio Show each week is real treat for me. I love doing it. I hope you found this edition of the radio show helpful and I hope that you’ll tune in every Monday at 1 p.m. est. It’s a great industry resource.

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at

Market Analysis: Compliance Remains Paramount

*Compliance Remains Paramount*
**By Tony Garritano**

***Are you frazzled dealing with all the new rules and regulations? Aren’t we all? In most cases, it’s the job of your vendors to keep you compliant. And the good ones are doing just that. Fior example, PROGRESS in Lending has learned that LOS Avista Solutions has completed a direct integration to ComplianceAnalyzer, an automated compliance auditing solution from risk management solution company ComplianceEase. Here’s the scoop:

****Avista Solutions and ComplianceEase have a number of mutual customers and this integration allows those customers to access the ComplianceAnalyzer solution directly from their Avista Agile LOS.

****ComplianceAnalyzer gives mortgage lenders real-time compliance audits at any point in the lending process, safeguarding them from potential loan risks. As part of recent electronic examination (e-Exam) initiatives, state regulators have been using ComplianceAnalyzer and other e-Exam tools to audit as much as 100% of licensees’ loans in regulatory examinations. By leveraging integrated audits using the same auditing software, lenders can prepare in advance for their e-Exams. ComplianceAnalyzer covers a full spectrum of government regulations, including the Home Ownership and Equity Protection Act, the Truth in Lending Act, RESPA, state and local anti-predatory lending laws, state license-based consumer lending regulations and secondary market investor and GSE compliance guidelines.

****“Avista Solutions recognizes the importance of providing our customers with access to industry leading compliance tools,” Avista Solutions COO & CFO Jerry White said. “As the company behind robust tools that state banking and mortgage regulators rely on, ComplianceEase is a significant force in the mortgage industry and we are excited to now offer a seamless, system-to-system interface to their ComplianceAnalyzer solution.”

****Avista customers who choose to sign up for ComplianceAnalyzer may utilize the tool to pinpoint a mortgage loan’s compliance risk factors, whether the loan is in the pre-close or post-close stage, with a single click and without leaving their Avista Agile LOS. ComplianceAnalyzer returns comprehensive, user-friendly audit reports to lenders within seconds. Each report features the industry standard RiskIndicator, a score that reflects a loan’s compliance risk, as well as quantitative analysis of thresholds and detailed qualitative overviews with narrative descriptions of regulatory requirements.

****“Avista users can enjoy the best of both worlds with this seamless integration, continuing to use their LOS of choice, while managing compliance with ComplianceAnalyzer,” said ComplianceEase Senior Vice President Jason Roth. “Major secondary market investors use ComplianceAnalyzer to check every loan prior to purchase and state regulatory examiners are using it to audit as much as 100% of licensees’ portfolios. To safeguard their reputations and reduce financial risks, it makes a lot of sense for lenders to do the same.”

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at

New Media Strategies: Blogging And Comment Etiquette

*Blogging And Comment Etiquette*
**By Rick Grant**

***Now that you’ve got your own platform to speak from in the shape of a blog, don’t think that means you can totally ignore what other bloggers are saying. If anything, this is the time to up your game when it comes to commenting on other blogs. But of course, like everything else, there’s a right way and a wrong way to handle this.

****Some people may tell you that for however many posts or comments you read, you should be writing a certain number of comments. This approach makes no sense to me. You’re not going to know in advance how many of the posts you read each day are going to strike a chord with you. Don’t be driven by numbers. It’s never a good idea to be constantly visible, especially if it comes at the expense of value. Focus instead on making comments only when and where you will be adding value to the conversation.

****In order to ensure that you are adding that value, you first need to be sure that you’re commenting on the right blog. Does the blog you’re reading share the same audience you’re trying to reach? If not, you may be barking up the wrong tree. There are plenty of blog search tools out there to help you find the right one. The first engine that comes to my mind is, where you can do a simple keyword search or define specific parameters for what you’re seeking.

****You can also set up Google Alerts on blogs to see who’s talking about the things that concern you. And there are many good feed readers out there that will pull all your feeds into one place for you to read and consider.

****I like Google Reader, where you can see your Google Alerts and any RSS feeds all on one page. From there it’s one click to get to the actual post where you can make your comments.

****Once you find the blogs you should be reading, see which blogs those bloggers read—this is just another flavor of networking. More often than not, you will find the blogs read by the bloggers you read just as valuable.

****It’s okay to put links in your comments, but never link back to your own blog more than once in a comment. Usually the comments section of a blog will have a place for you to identify yourself and link back to your blog anyway. There’s no need to go overboard in your self-promotion, especially when you run the risk of being labeled a spammer. Make significant comments often enough and the blogger and other readers will come to know your name and your own blog easily enough.

****Remember that your primary focus in commenting on other blogs is adding value to the conversation, not driving traffic to your own blog. If you are truly adding value to the conversation, traffic to your blog will come naturally. And that’s the way you want it.

Rick Grant has been an editor, writer and new media advocate for nearly 20 years and has focused on various facets of the mortgage industry for the last decade. Prior to starting his own company, Rick Grant & Associates, he served as the special reports editor for National Mortgage News and was the launch editor for Origination News Magazine, Broker magazine and Home Equity Wire, as well as managing editor of Mortgage Technology magazine while employed with SourceMedia, formerly Thomson Media. Rick then served as editor of Real Estate Technology Insight, an October Research Corp. publication. A successful freelance writer, Rick continues to write for the industry in addition to running his own consulting company. He is a proponent of new media communication tools, such as blogs, podcasts, video blogs and online presentations. He can be reached via e-mail at

Understanding The News: Perfecting Loan Validation Processes

*Perfecting Loan Validation Processes*
**Validating MERS Electronically**

***Aklero Risk Analytics Inc., a provider of mortgage quality control software and services via their automated data and document validity assurance platform, has unveiled DQx for MERS Data and Document Validation Module. The module is part of Q-Close, their Loan Quality Management Platform, and provides an automated method to validate the accuracy of data resident in the MERS Electronic Registry. Here’s what you need to know:

****“We developed this offering in response to the requirements outlined in the MERS Quality Assurance Procedures issued in September requiring servicers to validate the accuracy of the data held on the MERS’ system against source documents,” said Richard J. Downing, Executive Vice President of Sales for Aklero.

****As a result, lenders are required to attest that they have performed a three-way document to data validation, including comparing the data on the MERS system against the bank’s data and against the “true data,” or original documents, a process that ensures a high degree of accuracy.

****“Aklero is the only firm in the mortgage industry that has automated the process of comparing the data that populates original documents to the records the servicers and MERS maintain,” said Julia Hernandez, Senior Vice President of Professional Services for Aklero. “People make mistakes, but, by relying on the original documents, especially those from the closing, our solution provides a more accurate and comprehensive audit.”

****That approach enables Aklero to review the documents and identify discrepancies. For servicers, the benefit of using this module is that Aklero can validate thousands of loans overnight, while in the same amount of time, servicers that cling to expensive manual processes complete far fewer loans files.

****Based in Fort Washington, Penn., Aklero provides mortgage quality control and risk analytics solutions for the mortgage lending industry. Its proprietary Q-Close Loan Quality and Mortgage Risk Analytics Platform provides loan audits and automated deficiency detection, allowing users to quickly and efficiently find, fix and understand problems in mortgage loan files. Augmenting its technology platform the company also provides forensic analysts, mortgage quality control audits, due diligence loan reviews and a variety of operational solutions and customizable products and services that can be tailored to suit clients’ needs. Aklero’s customers include mortgage lenders, institutional investors, investment banks, government agencies, community banks, credit unions, mortgage insurance companies and other financial institutions. After an in-depth evaluation that pitted the firm against its competitors, the American Banker Association, named Aklero its exclusive provider of mortgage quality control services.

Market Analysis: A Time For Giving

*A Time For Giving*
**By Tony Garritano**

***This is certainly the time for giving. I challenge everyone reading this to think about how they can give back to their family, to their community, to mortgage lending. In this vein, PROGRESS in Lending has learned that to support the Marine Toys for Tots Foundation during the organization’s annual holiday collection campaign, Nationwide Title Clearing (NTC) hosted a toy drop-off at its Palm Harbor offices. This is the second year NTC has served as a collection center for Toys for Tots.

****Employees of the mortgage post-closing services provider and members of the community were invited to bring new, unwrapped toys to NTC’s offices, where the gifts were picked up by a local Toys for Tots representative last week in preparation for distribution to underprivileged children throughout Tampa Bay. In addition to the gifts contributed by employees and area residents, Nationwide Title Clearing also donated toys to the cause. Through combined efforts, the drive collected more than 200 toys.

****The Marine Toys for Tots Foundation is an IRS-recognized 501(C)(3) not-for-profit public charity, which serves as the fundraising, funding and support organization for the U.S. Marine Corps Reserve Toys for Tots Program. As stated by the organization, the goal of the program is “to deliver, through a shiny new toy at Christmas, a message of hope to needy youngsters that will motivate them to grow into responsible, productive, patriotic citizens and community leaders.”

****John Hillman, CEO of Nationwide Title Clearing, noted that NTC shares that commitment to supporting deserving children and families. In addition to the company’s participation in the annual Toys for Tots campaign, NTC has also been involved in other community relief efforts, including last year’s participation in the Homeless Emergency Project (HEP) in Clearwater. NTC employees and management collected items of necessity that were donated to homeless individuals, along with clothing and household goods that were sold through the HEP Thrift Store to raise funds for the organization’s charitable programs. Many NTC personnel have continued the help into this year by volunteering their time to assist in the HEP kitchens, which serve shelter residents in the local area. Other recent NTC projects include collecting used video games and gaming equipment on behalf of a local charity that donates the items to hospitalized children.

****While NTC’s clientele in the residential mortgage banking industry are located throughout the country, Hillman explained that the company’s corporate culture is focused on giving back to the community in which the organization and its employees reside. “All of us at Nationwide Title Clearing – from senior-level management to our professionals and support staff – believe it is important to stay grounded in the local community. We’re committed to lending our support to those in unfortunate circumstances and helping them attain a better quality of life,” he asserted. “I believe that philanthropy leads to prosperity; so by helping others in the community, we can make life in the Tampa Bay area better for everyone.”

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at

Life-Cycle Lending: Talking Operational Efficiency

*Talking Operational Efficiency*
**By Harvey Foster**

***Today I want to discuss operational efficiency from three different but equally important perspectives, each with strong implications for lenders. Fiserv is pleased to offer this information to enable you to be more knowledgeable in your evaluation of adopting a common loan origination platform and the strategy’s potential in terms of the borrower experience, your staff resources and your IT/hardware costs. Here’s what you should think about:

****The Customer Perspective

****In terms of both profitability from cross-sell opportunities and enhancing the borrower experience, lenders must consider the customer-centric perspective as critical for growing the organization’s loan portfolio.

****>> The multi-platform scenario – In this scenario, a borrower currently has a mortgage loan and a boat loan with the financial institution. Because the two original loans were processed on two separate platforms, customer data is stored in two places. More often than not, the platforms do not communicate with each other, so customer data-sharing is minimal, if not impossible. Gathering loan product scenarios from multiple origination systems is extremely complex and time consuming. Each application produces its own loan product information and the lender must then try to synchronize and deliver that data in real time to the consumer for true comparison. This not only curtails the lender’s ability to serve the customer but also inhibits the ability to spot product trends and cross-sell opportunities. If the customer now needs to finance an equipment purchase for a small business, he or she may have to start from the beginning in terms of completing the application, since the system used to originate business loans cannot access data from the previous loan transactions. This results in repetitive data entry, hinders timely and wise credit decisioning and increases the possibility for errors. In addition, it limits cross-sell opportunities because there is not one true snapshot of the borrower’s total relationship with the financial institution.

****>> The single-platform scenario – In this scenario, the lender utilizes a common platform to handle all processing for the borrower’s three loan originations. Borrower information is stored on one system, eliminating the need to share data between different platforms. When the borrower comes to the lender for another loan, virtually all financial information is already available to the lender through a search capability, simplifying the origination process for both borrower and lender. Data integrity issues are eliminated, and the borrower experience is a positive one. And, as cross-sell opportunities come about, the financial institution has a holistic snapshot of the borrower’s entire portfolio so it can make the most prudent – and potentially most profitable – product offers.

****The User Perspective

****Operational efficiency is directly tied to how internal staff is able to utilize technology resources.

****>> The multi-platform scenario – For lenders utilizing different platforms for different loan products, there is no common look and feel between systems. The Consumer Loan Department may have to learn one platform for equity loans and another for mortgage loans. The user experience suffers because staff members must create “work-arounds” or use manual processes to manage all accounts. Production personnel also have to be trained on multiple systems in order to support more than one type of portfolio. Origination volume suffers because of the extra time required to work with different systems and in different departments.

****>> The single-platform scenario – One platform means one look and feel. Multiple loan products are processed from the same system, so staff is trained once and empowered to work efficiently between lending verticals. The financial institution is able to standardize processes and procedures, and staff feels more comfortable and capable of contributing across loan departments. The single-platform approach leverages operational efficiency. Business users can set up processes across channels, users, departments and products with the requisite controls and history tracking to safely implement changes, and individual users can enjoy a streamlined productivity tool. The business rules management incorporated in a common system increases flexibility by letting lenders establish security and processes according to the needs of their business, and deploy capabilities and functions according to user roles and responsibilities.

****The Technology Perspective

****Technology that separates loans into distinct functional silos can be a barrier to driving down operational, implementation and support costs. With the fierce competition in today’s lending markets, implementing an efficient software deployment strategy can mean the difference between growing the portfolio and just surviving.

****>> The multi-platform scenario – Using multiple platforms makes managing the enterprise lending operation much more complex. Each distinct platform runs on a different operating system and database. The consumer platform may run a .NET Application, Oracle Database and a Citrix Server configuration, while the commercial system runs an AIX-based Java Application, IBM DB2 Database and an Internet Explorer deployment. The mortgage system may run on a C++ platform. As a result, IT resources must be staffed to support all three hardware platforms and their existing operating system applications. Just maintaining the three diverse systems for updates, compliance/regulatory demands and ongoing integration hampers the lender’s ability to keep up with market changes and conditions. In addition, staffing, training, operational cost, processing efficiency and the overall borrower experience are adversely affected.

****>> The single-platform scenario – Having one platform typically simplifies processing automation by providing tools designed to respond to industry and business changes quickly and efficiently. Usually, system tools allow the lender to establish security and create rules to ensure process consistency. Reducing disparate technology systems and redundant interfaces creates efficiencies because the same processes are applied to all loans. For instance, when compliance initiatives require updates, it is a one-time process. All testing to verify compliance with the new requirements is also performed only once. IT staff supports one platform, one operating system, and one database. Seamless data transfer assures consistent and accurate customer data throughout the origination process, regardless of loan type.

Harvey Foster joined Fiserv in September 2011 as Product Manager for Common Origination Platform, the flagship origination solution offered by Fiserv. He has more than 35 years of experience in the banking and software solutions industries holding positions as client services manager, conversion support manager, education manager, and senior product analyst for commercial and consumer loan products.

Market Analysis: UCDP Integration Doesn’t Have To Be Hard

*UCDP Integration Doesn’t Have To Be Hard*
**By Tony Garritano**

***Many are worried about the new appraisal delivery transition, but it doesn’t have to be hard. Vendors and AMCs are there to help. For example, InHouse Inc., a provider of appraisal technology for banks, lenders, credit unions and other mortgage originators, is successfully integrating lenders and appraisal management companies (AMCs) to the Uniform Collateral Data Portal (UCDP) in a matter of a few weeks, and without the long term contract required by many others.

****“InHouse is helping lenders connect and deliver appraisals electronically to the portal in record time,” asserts Jennifer Creech, president and chief executive officer of InHouse. ”We can help lenders and AMCs integrate to UCDP in about half the time it would take them to do a manual interface with the GSE website, or in two to three weeks,” Creech added.

****As part of the new GSE appraisal submission requirements, appraisals must be supplied in MISMO XML format or as a first-generation PDF.  InHouse’s Connexions technology can easily convert first-generation PDFs into the MISMO format for faster submissions. In addition, Connexions validates the compliance and tracks the status of all appraisals.

****Lenders and vendors can choose between 26 providers when it comes to integrating to UCDP, though InHouse is one of only 13 providers offering access to the UCDP directly, versus through the GSE’s web-based interface, which requires a more time-consuming integration project.

****AMCs, loan origination systems and lenders seeking access to the UCDP directly may leverage InHouse’s integration and electronically submit appraisals to the GSEs. Doing so eliminates the manual upload process in the user interface. InHouse is offering a very competitive one-time integration fee of $5,000 without a long term commitment, and a per transaction fee of $2.00.

****All AMCs, appraisers and lenders on the InHouse Connexions platform are able to submit appraisals to the GSEs in accordance with the new appraisal submission standards in effect for loans originated after December 1, 2011 and delivered on or after March 19, 2012.

****Partnering with InHouse for direct access to the UCDP gives lenders and AMCs a much more efficient option, Creech said. “The integration time is reduced to two to three weeks, and it’s very cost-effective for the lender or AMC compared to packages offered by competitors. “There’s no need to code to the complicated UCDP specs. Lenders and AMCs only need to send a MISMO file through, and InHouse takes care of the rest,” she added.

Tony Garritano

Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at

Understanding The News: Help Is On The Way

*Help Is On The Way*
**E-Appraisal Partnership Forms**

***ACI, a leading innovator in valuation technology for the mortgage industry, announced that StreetLinks Lender Solutions has integrated with ACI’s eServices, an appraisal delivery service to help ensure compliance with client/lender and investor requirements. eServices combines appraisal compliance and quality rules with electronic delivery as a standard feature accessible from the appraiser’s ACI desktop software. ACI’s approach helps ensure that appraisal data complies with both the Uniform Appraisal Dataset (UAD) and MISMO XML requirements before the appraiser completes the appraisal report.

****“ACI uses integration services from its appraisal software to create customized delivery solutions. The new StreetLinks eService provides a connection for us to seamlessly receive native XML directly from appraisers’ computers with the assurance of our quality and compliance standards,” said Tony Ebeyer, chief strategy officer for StreetLinks. “The ACI system is intuitive and allows for additional flexibility in processing and managing appraisal reports. That’s why thousands of StreetLinks appraisers will rely on it every month.”

****Prior to delivering the appraisal report to StreetLinks, the new eService performs an in-depth quality control review using ACI’s PARLogic review rules. The comprehensive library of both industry best practices and job-specific business rules checks the appraisal report for compliance with StreetLinks’ policies. Once the appraiser has satisfied the requirements, the file is delivered to StreetLinks for further processing and eventually delivered to either Fannie Mae or Freddie Mac.

****“As a result of this technology collaboration with StreetLinks, we have developed a comprehensive pre-delivery UAD audit and XML delivery service that makes the process for the appraiser simple and efficient,” said George Opelka, senior vice president for ACI. “The upgrade provides greater accuracy, which benefits all parties — appraisers, management companies, the GSEs, and borrowers.”

****ACI’s appraisal solutions are tailored to the needs of the organizations ACI serves. The ACI client base features many of North America’s premier lenders, national appraisal companies, and real estate brokerage firms. From connecting appraisers nationwide to streamlining quality control, ACI enables organizations to process appraisals and manage.