MortgageFlex is now offering Managed System Administration services to their customers, in addition to the hosting and professional services already provided. Simplifying mortgage lending is the company’s credo and offering managed system administration services will allow their customers to focus on their real business – lending. Here’s how it works:
TRID has generated numerous process and staffing changes for lenders of all sizes and severely strapped their existing resources. With this new service offering, administration changes are managed by MortgageFlex, at the client’s direction, saving customers money and time by allowing staff to refocus their daily efforts.
“Managed Services is a cost-effective solution to a burdensome situation. Lenders are expected to meet all of the on-going regulatory demands and educate their staff and borrowers while still maintaining their origination process,” stated Craig Bechtle, chief operating officer, MortgageFlex Systems. “Managed Services gives our customers an opportunity to take a break while they re-group or permanently pass off the system administration responsibilities.”
The MortgageFlex professional services group, an experienced team of industry experts, provides the administrative services. Typical functionality that is included in the offering is building business workflows, maintaining a business rules library, manage the system and user security modules, and set up all system parameters.
“We are flexible in meeting our customer’s needs and will accommodate any mix of services they require. We were founded to simplify mortgage lending and thirty-five years later, we still holding true to that course,” concluded Bechtle.
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