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QuestSoft And OpenClose To Hold Webinar On The New CFPB HMDA Rules

OpenClose, a multi-channel loan origination system (LOS) provider, and QuestSoft, a provider of automated mortgage compliance software, announced that they will host a joint webinar covering the new CFPB HMDA regulations, how they will impact organizations, and outline specific plans to make compliance with the new HMDA rules the most efficient and time-saving process in the mortgage industry. The webinar will be held on June 21, 2017 from 1:00 p.m. – 2:15 p.m. EDT.

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Entitled “The New CFPB HMDA Rules, What You Need to Know,” this webinar will provide insight on not just what the new rules are, but what organizations will need to prepare for well in advance of the January 2018 implementation deadline. The companies say that while the deadline may seem a long way off, there are business-critical functions that should considered now or run the risk of being caught off-guard.

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Key topics that will be covered in the webinar: 

  • The inside day to day nuances behind the new regulations.
  • Above and beyond: practical, actionable information will be provided to attendees, not a legal review as is typical with most HMDA webinars.
  • New loan types required with HMDA and how OpenClose and QuestSoft are answering the call.
  • Recommendations for improving data integrity across the enterprise.
  • A timeline of the changes and companies need to prepare for in advance.
  • The new public face of HMDA: implications for Fair Lending and the future of mortgage lending.

OpenClose and QuestSoft will also touch on key updates being made their specific products that will help companies effectively test, train and prepare for, including release dates and 2018 CFPB HMDA data that can already be tested now.

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Speakers:

Kathy Olsen, director of LOS support services at OpenClose

Kathy leads customer support and training at OpenClose for its multi-channel LOS, LenderAssist, as well as its integrated products. She joined OpenClose in 2010 and has over thirty years of experience in the mortgage banking and technology fields.

Leonard Ryan, president of QuestSoft Corporation

Leonard has been associated with the mortgage industry for over 30 years, and is the founder of QuestSoft. He is a member of both MBA HMDA and NMLS Mortgage Call Report working groups, and is nationally recognized as a HMDA expert.

Downloadable materials that will be made available after the webinar: 

  • Presentation Slides [PDF] — available on the day of the webinar
  • Webinar Recording [streaming] — available 2-3 days after the webinar
  • Q&A [PDF] — available on the day of the webinar

The webinar is offered as complimentary to the mortgage industry but availability is limited. To sign up for the webinar, go to https://goo.gl/E8cTzP.

About The Author

Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.
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New Integration To Optimize Loan Hedge Positions For Lenders

OpenClose an enterprise-class, multi-channel loan origination system (LOS) provider, and Mortgage Capital Trading, Inc. (MCT), a mortgage hedge advisory and secondary marketing technology firm, have developed an integration that eliminates manual intervention and streamlines the delivery of loan data to maximize hedging for lenders.

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The integration works by automatically taking loan-level details that are originated and locked in OpenClose’s LenderAssist™ LOS and then securely passing them directly to MCT to hedge. The entire process of obtaining critical data becomes very easy, with updates occurring every 15 minutes. This removes several steps in the data acquisition process, saving time, reducing errors and providing faster reporting.

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“We worked diligently with the team at OpenClose to develop this connectivity between their LOS and our proprietary HALO hedging model, which now facilitates a much smoother, quicker way for us to obtain locked loan information from our mutual customers,” said Chris Anderson, chief administrative officer at MCT. “We are continuing to expand our integration partner network in order to provide the best service and support for our lender clients. Over the past few years, MCT has significantly expanded our business services with technology being a key area, especially with the adoption of our web-based secondary marketing platform, MCTlive!

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The longer lenders are exposed to interest rate movements the more prone they are to have locked loans without hedge positions. As a result of the integration, MCT is able to hedge more frequently as opposed to having the lender manually send pipeline reports to them. The automatic updates are performed every 15 minutes which provides a tangible reduction in risk by shortening the time period between rate locks and hedge positions.

As it relates to lenders, there isn’t anything that they have to do to enable the new integration. MCT performs the heavy lifting and all parties benefit from the resulting efficiencies gained. OpenClose and MCT worked closely together from a technology perspective to streamline the process.

“This integration saves my staff valuable time and transfers our data quickly and securely, ensuring that my hedge positions are always optimized,” says Dan Beam, senior vice president of capital markets at Firstrust Bank. “Both OpenClose and MCT are forward-thinking companies that recognize the importance of investing in enhancements like this for the benefit of lenders.”

“A key common thread between our organizations is an unwavering commitment to always provide excellence in customer support,” said Vince Furey, senior vice president of lending solutions at OpenClose. “We are also like-minded in that we are both very selective about the organizations we partner with.  OpenClose is pleased to expand our technology relationship with MCT.”

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Smart Vendors Are Embracing Mobile Technology

Smart technology vendors are embracing mobile technology. For example, OpenClose, an enterprise-class, multi-channel loan origination system (LOS) provider, announced that it has redesigned and added new features to its borrower-facing ConsumerAssist solution to deliver exceptional online and mobile point-of-sale tools. Here’s why this is important:

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The enhancements to ConsumerAssist creates a highly attractive, straightforward and interactive experience for consumers. ConsumerAssist can be accessed via the web or any mobile device, providing portability and accessibility at any time and from anywhere. This results in an increase in leads and a decrease in production costs.

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As a borrower completes an application from any device, alerts are triggered in real-time that are sent to the lender for quick follow up by a loan officer or customer service representative. Lenders can then immediately engage the borrower, quickly answer questions and start the sales process. This significantly improves lead capture and conversion rates, resulting in more closed loans and greater profits.  The features of ConsumerAssist can be customized to a lender’s unique specifications along with branding for both branch and loan officer web pages, as well as mobile applications to create a more personalized experience.

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“In today’s competitive mortgage marketplace, customers are seeking new ways to attract borrowers and to do more with less while maintaining high service levels,” said Jason Regalbuto, CEO and CTO of OpenClose.  “ConsumerAssist is ideal for lenders looking to add a high impact web and mobile presence that provides an outstanding consumer experience.  The solution allows visitors to start the lending process themselves without having to first speak to a loan officer.  At the end of the day, ConsumerAssist is about increasing leads and decreasing origination costs for lenders.”

Lenders also have the flexibility to offer on-demand program eligibility and pricing for borrowers by leveraging OpenClose’s DecisionAssist product and pricing engine (PPE), which instantly returns decisioning at the point-of-sale.  OpenClose’s team of mortgage specialists maintain an extensive library of up-to-date investor programs, guidelines and pricing for its customers.

ConsumerAssist can easily be added to a lender’s existing website and is integrated with OpenClose’s LOS, LenderAssist™.  It also has the capability to integrate with customer relationship management (CRM) software and other third party applications.  The set up timeframe for ConsumerAssist can be customized and implemented in as little as 30 days.

About The Author

Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.
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The LOS Of The Future

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Founded by bankers — not technologists — OpenClose remains one of the top mortgage software companies in the country. The company was a pioneer in developing software as a service (SaaS) for the mortgage industry. OpenClose customers add components to their businesses as they grow while still preserving their initial investment well into the future. The company provides a variety of browser-based lending automation solutions for lenders, banks and credit unions of all sizes. OpenClose’s LOS is completely engineered by the same company, thus avoiding assembling best-of-breed applications or acquiring technologies in an effort to create an end-to-end platform. The company focuses on providing lending organizations with full control of their data and creating a truly seamless workflowJames P. Kelly, President of OpenClose, talked to us about the future of the loan origination software space. Here’s how he sees this sector evolving:

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Q: How has the industry changed since you started in mortgage lending?

JAMES P. KELLY: When I first started out in the mortgage industry back in 1994, I was a lender so I had an origination background and a strong understanding of that side of the business. From a technology perspective, it was archaic compared to today. It took over 24 hours just to get a credit report and most mortgage software applications required an install. Nothing was as streamlined and transparent as it is today. OpenClose was founded in 1999 and we’ve always had a through and through browser-based system. Now, the dot-com era helped drive the use of web-based technology, but it wasn’t widely adopted in the mortgage industry. That’s starting to change but there is still more work to be done, as there are still a lot of systems that require an install, which equates to being web-enabled/web-accessible.

Q: What should lenders look for when switching to new loan origination software?

JAMES P. KELLY: There are several things. It absolutely needs to be browser and SaaS-based. And make sure it’s multi-channel so you can easily add and grow wholesale, retail, correspondent, or consumer channels. Vet the vendor well. Ask the vendor about who does the configuration. The onus should be on the vendor, not the lender. In addition, make sure there is extensive training and good technical support. It is also important to look for a vendor that has staff with significant experience in the mortgage industry. It’s much more effective being trained by someone who has been in their shoes and understands the challenges of the mortgage process.   All too often, lenders buy a platform and have issues later with adding channels, having to maintain the system themselves, being challenged with getting enough training on the system, and getting adequate post implementation customer support.

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Q: In your opinion, what makes an LOS stand out as being truly innovative?

JAMES P. KELLY: A vendor that is innovative is one that truly listens to its customers. The customer often comes with up with some of the best feedback on issues they face today, which results in the creation of ideas to enhance systems and develop new products. The vendor needs to act on those ideas. Further, having a clear product roadmap and paying close attention to marketplace trending is key. Lastly, hire the right people. Make sure they are forward thinking and have mortgage technology experience. It makes a difference.

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Q: What do lenders have to focus on if they want to deliver innovation to potential borrowers?

JAMES P. KELLY: They need to focus on ways to improve communication to the borrower. This can be a very scary time for the borrower so providing the tools that keep them in the loop and set the proper expectation is key to achieving the ultimate goal of a happy borrower. You have to take enhancing the consumer experience very seriously. They want ease of doing business and they want to handle more of the process themselves. Moving technology to the point of sale for borrowers is becoming very important to allowing the borrower to have a place to submit and receive communication about their loan. And with the CFPB now encouraging lenders to implement an eClosing process, I think we’ll see greater adoption sooner than later. Mobile devices are also important. OpenClose is releasing an updated mobile app for LOs and also a consumer app that makes obtaining a loan much simpler for the borrower. Consumers, especially millennials, want to do things increasingly on their smart phones. In short, make lending as easy as possible by offering consumers the tools they need and expect.

Q: Define the next generation LOS?

JAMES P. KELLY: The next LOS should enable loans to flow effortlessly through the LOS workflow — for all business channels using a single LOS vendor. This lowers costs, decreases margin for error, facilitates faster loan processing, and ensures compliance adherence. The less manual intervention the better. It should be a completely workflow-driven process. Notable is that the industry is moving closer to achieving a true end-to-end, fully paperless eMortgage process that is getting closer to becoming a reality, and the industry will need the right LOSs that help enable it.

Q: In addition to your LOS, you offer a correspondent/conduit solution. How is it doing?

JAMES P. KELLY: Phenomenally well. We are picking up a lot of new business with our OC Correspondent module. We’re seeing investment firms increasingly come to us to kick-start a de novo conduit business as well as lenders looking to launch or grow a correspondent channel. OC Correspondent is web-based and can be used a standalone solution or as integrated with our LOS, LenderAssist. It’s turnkey and can be implemented in as little as 30 days, depending on configuration needs. It’s been a huge success for us and we don’t see the deal flow slowing anytime soon

Q: Can you share with us why it’s important for lenders to use a multi-channel LOS platform?

JAMES P. KELLY: Put simply, if you want to add a business channel or remove one, you shouldn’t have to add another LOS or scrap one if you exit a channel. Some lenders, especially larger ones, buy different LOS platforms to run different business channels. This is because most LOSs on the market purport to be truly multi-channel but they are not. The lender finds that out later. Disparate LOSs don’t talk to one another very well, if at all. The channels become siloed and as a result and there is a myriad of issues associated with that, not to mention a significantly higher cost to originate loans. Buyer beware. Make sure the LOS is truly multi-channel.

Q: What are some of the biggest challenges with LOS implementations?

JAMES P. KELLY: The effort the lender must put into the implementation is of paramount importance. It is key for the lender to put one person in charge of the implementation so there is ownership and accountability on getting the vendor the information and they need.   Additional issues can arise when too much burden is placed on the lender, with the vendor not assisting with the heavy lifting. That can become a huge issue, especially for lenders that don’t have the internal resources to do it. And sometimes the LOS isn’t as configurable as the lender thinks it is and certain functions must be custom-coded, which extends implementation time frames and raises costs. Additionally, user acceptance testing (UAT) is key along with getting users properly trained on the system. If you don’t know how to use it, employees in different functional areas will complain and that’s part of why lenders seek a new LOS. They just didn’t know the feature set they needed existed. And that’s really the vendor’s fault.

Industry Predictions

James P. Kelly thinks:

1.) There is no doubt that compliance adherence will remain near the top of every lending organization’s list.

2.) A decrease in lender profits will result in M&A activity picking up and a more consolidated market.

3.) As Rates start to increase, we will start to see a significant rise in non-QM loan volume.

Insider Profile

James P. Kelly is President of OpenClose. He has the responsibility for the overall direction, coordination and administration of all financial strategies, policies and controls for OpenClose and its divisions. He manages, motivates and develops a dynamic sales force to meet profit goals, while keeping the executive staff apprised of financial trends, based on timely and accurate financial and operating information, allowing the executive team to act promptly and intelligently in response to competitive market opportunities. He brings extensive experience as a mortgage banker as well, acting as President and Co-founder of Magellan Mortgage Group, a full-service mortgage bank with offices in Florida, Kentucky, Tennessee, Ohio and Indiana.

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LOS Adds Automated Rate Sheet Generator

OpenClose, an enterprise-class, multi-channel loan origination system (LOS) provider, announced that it has added a rate sheet generator to its product and pricing engine (PPE), DecisionAssist.  The new functionality quickly and efficiently automates rate sheet creation for timely distribution to branches and originators.

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The rate sheet generator empowers lenders with straightforward point and click capability to set up programs and map products themselves without OpenClose assistance.  Lenders are also able to add or remove investors as needed, and investor programs can be white-labeled or displayed, depending on lender preferences. DecisionAssist keeps pricing up-to-date in real-time to ensure that all loans are priced with precision-based accuracy. Best execution can be run on all investor products simultaneously, which appears on a single screen for ease of viewing and comparison.

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“OpenClose’s rate sheet generator has taken a huge, time consuming burden off of our plate by completely automating the process for us,” stated Kevin Marconi, COO of United Fidelity Funding.  “It has saved us a great deal of time, we know our pricing is always current and accurate, and we can run best x in real-time.  Our branches and originators absolutely love it.”

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The user interface is very intuitive and enables single-screen searches for ease of viewing.  Pre-built templates can be utilized to quickly populate the rate sheets, which can be exported to Excel or other desired formats.  On-the-fly changes can be made throughout the day that reflect current investor pricing and best execution can be simultaneously run on all products for all investors.

The rate sheet generator leverages OpenClose’s DecisionAssist web-based PPE, which houses an extensive library of up-to-date investor guidelines and pricing.  The PPE is maintained by OpenClose’s team of mortgage business analysts. DecisionAssist integrates with OpenClose’s LOS platform, LenderAssist™, or it can also be utilized as a standalone PPE.  Investor programs can be private-labeled, customized for branding, and pricing, profit margins and fees can be controlled by investor, channel, company or branch.

“The response that we have been getting from lenders is that this is one of the best rate sheet automation tools they have ever seen.  There is a wow factor when you see it,” said Vince Furey, SVP of lending solutions at OpenClose.  “Working together, our rate sheet generator and DecisionAssist PPE delivers speed, accuracy, visibility and ease of use that makes lenders more profitable and efficient.  Further, it instills a level of confidence in originators that they can trust.”

About The Author

Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.
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Lender Launches New Conduit With Technology Assist

Colony American Finance (CAF), a specialty finance company that provides innovative loan products to residential real estate investors, implemented the OpenClose loan origination platform from OpenClose to support its new Single Asset loan product across correspondent, wholesale and retail channels.  Colony American Finance is focused on first launching OpenClose’s standalone correspondent module, OC Correspondent, for its turnkey capabilities.  Implemented in under 45 days, this web-based standalone solution enables Colony American Finance to fully automate its new conduit business.

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OpenClose’s OC Correspondent module incorporates a seller-facing web portal that allows correspondents to electronically deliver loans to Colony American Finance for purchase, access instant eligibility and pricing, automated lock desk functions, real-time pipeline status, and comprehensive cure condition and purchase advice workflow. OpenClose customized and streamlined Colony American Finance’s entire whole loan purchase workflow, including the automation of quality control, compliance, analytics, reporting, document management and imaging, and more. OpenClose’s correspondent module functions as a stand-alone solution and also integrates with its end-to-end LOS, LenderAssist.

“Our initial focus is to implement OpenClose to support our Single Asset loan product to launch our correspondent channel, followed by wholesale and retail channels,” said Matthew March, CIO at Colony American Finance.  “We are excited to leverage the capabilities of the OpenClose technology platform to optimize the entire process for our team and our partners.  We needed the right technology to achieve these goals and OpenClose’s correspondent module will efficiently and effectively automate the review, acceptance and processing of loans from our correspondent sellers.  It gives us complete control and visibility over the entire loan lifecycle, which OpenClose tailored to our specific Single Asset loan products and processes for us.”

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The intuitive design of the solution significantly elevates the seller experience, helping Colony American Finance secure repeat business, effectively manage risk and maximize profits. On the back-end, the comprehensive correspondent functionality supports the whole loan purchase workflow that users rely on.

“Our correspondent module is ideal for organizations like Colony American Finance that want to quickly and compliantly launch a correspondent/conduit lending business; or, to streamline and ignite an existing channel,” said Vince Furey, SVP of lending solutions at OpenClose. “Colony American Finance has launched a progressive and exciting single-asset loan product offering and we’re thrilled to be their technology partner.  I expect they will be hugely successful using the OpenClose solution to augment their conduit business.  OC Correspondent is very intuitive and easy-to-use, end users don’t need much experience in the conduit purchase space to utilize our software.”

About The Author

Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.
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OpenClose And MCT Streamline The Loan Sale And Purchase Advice Process

OpenClose an enterprise-class, multi-channel loan origination system (LOS) provider, announced that in conjunction with Mortgage Capital Trading, Inc. (MCT) it has developed a solution that normalizes and extracts a lender’s committed loan sale and purchase advice data to be uploaded directly into OpenClose’s LenderAssist LOS, thus eliminating significant manual intervention.  Depending on the number of loans that have been executed, time savings can be reduced from days to minutes.

“We use MCT as our secondary marketing advisory firm and OpenClose as our LOS provider. The solution they jointly developed empowers us with an invaluable tool to slash the amount of time it used to take us to rekey committed loan data and purchase advice information from Fannie Mae,” stated Dan Beam, senior vice president of capital markets at Firstrust Bank. “Given the number of trades we are doing in a particular week, the automation of this process can easily shave off what previously required dozens of man hours down to just minutes.”

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The solution works by MCT converting large committed loan sale reports or purchase advices into normalized datasets, which is then automatically transmitted to the lender for easy upload into OpenClose’s LenderAssist™ LOS.  All of this transpires with the simple click of a button.

“We want to do whatever we can to make our customers’ jobs as easy as possible and this new capability delivers a tremendous uptick in efficiency, saving secondary marketing departments inordinate amounts of time which in turn reduces costs,” says JP Kelly, president of OpenClose.  “Whether our mutual customers upload a few dozen loans at once or hundreds of loans, it takes a fraction of the time it used to.”

“MCT is committed to providing innovative solutions with our technology partners that enable work efficiencies and cost savings for our mutual clients. This interface delivers on that promise,” says Chris Anderson, chief administration officer at MCT.

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Partners Automate Loan Compensation Process

Origination vendor OpenClose and and Lending & Banking Automation Software (LBA Ware), a provider of commission automation software, have formed a partnership to seamlessly pass loan information from OpenClose’s LenderAssist LOS into LBA Ware’s CompenSafe application to automate the entire commission process.

CompenSafe is a highly scalable web-based software solution that automates, tracks, calculates, forecasts and provides detailed analytics and dashboard-level reporting on compensation plans for loan officers, processors, branch managers and other commission-based employees.  The integration with LenderAssist enables CompenSafe to extract loan data from the LOS in real-time to fully automate and manage compensations across the enterprise in multiple departments and functional areas down to the employee level.

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“Integrating LenderAssist with CompenSafe allows our mutual customers to completely eliminate the use of spreadsheets to manually calculate commissions and other forms of compensation, which is laborious, cumbersome and error prone,” said Vince Furey, SVP of lending solutions at OpenClose.  “With CompenSafe, however, our customers’ loan officers now have complete visibility over their pipelines and when they’ll be paid while management gains easy access to compensation analytics, metrics, reporting and other performance indicators. This integration delivers a great deal of value for lenders.”

Traditionally, since most LOS’ do not include functionality to automate commission and bonus payroll calculations, organizations have been ailed to effectively handle a multitude of variable-based, complex commission sales structures using manual approaches that generally involve Microsoft Excel and the need for additional internal resources.  As organizations grow, managing the compensation process becomes more complicated, onerous and labor intensive. CompenSafe removes repetitive, error prone, manual calculations and data re-entry from the lending compensation function, thus increasing efficiency, lowering costs, and effectively overseeing sales compensation and top line profitability.

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“Companies that recognize the value of knowing their numbers, assessing their pipeline and production to look for opportunities, and having the information to make timely decisions are the companies that will thrive and prosper in this transforming mortgage market,” said Lori Brewer, founder of LBA Ware.  “The dependable and consistent stream of data CompenSafe pulls from LenderAssist allows near real-time compensation and metrics that our customers depend on for managing and increasing their loan volume.”

Both LBA Ware and OpenClose’s solutions are delivered on a software-as-a-service (SaaS) basis, are 100 percent browser-based applications, and proven to scale with large lending entities.  The companies have several mutual customers using the CompenSafe integration with LenderAssist.

About The Author

[author_bio]

Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.
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Technology Is Always Advancing

Technology is always moving forward. For example, OpenClose, an enterprise-class, multi-channel loan origination system (LOS) provider, has released version 4.0 of OC Optics, a web-based analytics and reporting system that integrates tightly with its LenderAssist LOS platform. The enhancements provide clients with more control, added functionality, and robust editing and configuration tools that effectively customizes data analysis and reporting outputs. Here’s how it works:

OC Optics 4.0 provides detailed analytics and up-to-the-minute reporting using an easy-to-configure dashboard-level user interface, which has been significantly enhanced to empower clients with more editing and report creation tools while becoming more self-sufficient. Using OC Optics 4.0, lenders can view all metrics in a single graphical interface from multiple sources such as production, secondary marketing underwriting, processing, closing, post-closing, accounting, etc.

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The module utilizes business critical data to produce rich graphs, charts, performance management tools and more. As a result, organizations are able to execute intelligent, profitable business decisions while managing risk across the enterprise including other locations and branches.

Michael Luu, EVP of national production at Residential Bancorp, commented: “OC Optics has proven to be a critical enterprise management tool for our business. The system enables us to efficiently analyze and slice data across multiple origination channels. The extracted data helps us make better, more informed and faster decisions, and automatically deliver essential business management reports on a predefined schedule.”

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Version 4.0 of OC Optics allows permissioned users to leverage the multi-channel capability of OpenClose’s LenderAssist LOS to separately analyze various activities occurring in retail, wholesale, correspondent and consumer direct lending channels. Detailed reports can be created for any business channel as well as specific functions and processes within those channels.

“Often, important information is trapped in Excel spreadsheets located in various functional areas within an organization, which renders it either useless or onerous to make sense of for business decisions,” said Vince Furey, SVP of lending solutions at OpenClose. “One of the biggest advantages of OC Optics is that it provides clients with more autonomy and options to easily tap into information to create custom reports in the form of charts, graphs, dashboards and individual reports.”

Directly from the dashboard, users are able to extract key information and populate it into a useful reporting presentation format that provides enterprise-wide management metrics and performance reporting from all desired business areas. This provides management with the oversight and intelligence to fully understand departmental and employee productivity and shows where areas for improvement and greater profitability can be realized.

OC Optics 4.0 can be accessed via any web browser, tablet device or smart phone. The system combines highly configurable management dashboard tools that integrate seamlessly with OpenClose’s LenderAssist™ LOS to optimize the use of captured data.

About The Author

[author_bio]

Tony Garritano
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at tony@progressinlending.com.