Castle & Cooke Mortgage, LLC launched its new Consumer Direct team, designed to improve retention of clients in the company’s expansive servicing portfolio and ensure the mortgage needs of all Castle & Cooke Mortgage’s current borrowers are being met. In addition to portfolio retention activities, the new consumer direct team will originate loans to consumers across Castle & Cooke Mortgage’s extensive nationwide footprint.
With loan originators licensed in all states in which Castle & Cooke Mortgage does business, the team is able to accommodate clients across the country, providing them with access to conventional, FHA, VA and USDA purchase and refinance loans, renovation loans, energy-efficient mortgages, zero down payment options and other loan programs.
The new, rapidly-growing team of highly experienced loan originators is led by Matthew Keyworth (NMLS #254513), who joined the company in late 2016 as managing director of consumer direct sales. Matthew brings over 15 years of mortgage industry experience working for national lenders, most recently serving as vice president of retail sales and channel management for PennyMac. He has overseen the funding of billions of dollars in residential loans and helped other call centers and consumer direct groups grow exponentially during his career.
“I was attracted by the chance to start and grow a consumer direct team to help defend Castle & Cooke Mortgage’s portfolio and take advantage of other opportunities that only a team like this can provide,” said Keyworth. “Moreover, I appreciate the fact that the company is an established purchase lender with a broad product offering to accommodate the diverse needs of today’s homebuyers.”
“Matthew’s experience in mortgage servicing portfolio defense and his familiarity working with multiple departments to improve business processes and ensure an optimal customer experience made him the ideal choice to lead our Consumer Direct team,” said company President and COO Adam Thorpe. “His leadership and the excellent team of talented originators behind him will make great strides toward Castle & Cooke Mortgage becoming an industry leader in both purchase and refinance business.”
About The Author
Tony Garritano is chairman and founder at PROGRESS in Lending Association. As a speaker Tony has worked hard to inform executives about how technology should be a tool used to further business objectives. For over 10 years he has worked as a journalist, researcher and speaker in the mortgage technology space. Starting this association was the next step for someone like Tony, who has dedicated his career to providing mortgage executives with the information needed to make informed technology decisions. He can be reached via e-mail at firstname.lastname@example.org.