Lender Uses Technology To Manage How Its Brokers Order Appraisals

JMAC Lending has implemented the Mercury Network platform to manage all appraisal orders placed by their brokers; routing the orders intelligently to their appraisal management company (AMC) partners. This implementation also ensures compliance with established appraisal independence and third-party oversight requirements.

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Specifically, Mercury Network announced the addition of JMAC Lending, a wholesale and correspondent lender based in Irvine, Calif., to their client portfolio. Mercury Network’s suite of software solutions is used by nearly 1,000 of the nation’s lenders and appraisal management companies to manage real estate valuation operations and collateral risk on their web-based platform.

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With Mercury, JMAC has a single view into appraisal ordering regardless of the AMC selected and can train brokers on one system while maintaining single audit trail of the entire appraisal transaction.  Mercury integrates with each of their AMCs so that orders, payment, statuses, and completed appraisals flow seamlessly between Mercury and the AMCs platform without the need to visit multiple sites or re-key information.

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“We are proud to provide all of our customers with a fast and efficient solution to order appraisals from their AMC vendors”, said Jennifer Miller, President of Mercury Network. “JMAC Lending is an industry leader and we are pleased with the opportunity to provide technology solutions that provides efficiency and high-quality service to their business, and their brokers.”

JMAC joins a growing client list at Mercury Network seeking access to the company’s web-based platform that automates vendor management, valuation ordering, tracking, documentation, and review for AMCs and Lenders. With the in-depth data provided through Mercury Network’s tools, clients are better equipped to manage workflow in more efficient means, which contributes to the company’s productivity and success.

“Companies like JMAC Lending recognize the need for the data and processes that our solutions provide in workflow management,” said Miller. “I’m honored that they have chosen to work with us, and I’m confident that our technology will help in their overall productivity and contribute to their long-term success.”