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The Look And Feel Of Technology Matters

Legacy technology is old and outdated, yet it permitted our industry. Technology has to have a great GUI these days to help our industry progress and good vendors realize this. For example, Exceleras, creator of the DispoSolutions Real Estate Owned (REO), ValueSolutions Collateral Valuation and ClearView Offer Management platforms, has released another regular software update on schedule. This time, software engineers and UX experts at Exceleras made application-wide updates to the look and feel of the company’s software. The company also added some functionality to further increase the power of custom tasks.

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“The new look and feel was a significant update for us, since so many pages were affected,” said Amy Bergseth, Chief Operating Officer for Exceleras. “In this first push of a multi-part update to further improve the interface of our software products, all of our system’s pages have been updated with a new look and feel. Changes include new color schemes, alignment changes, heading updates, and improvements to many other elements across the system. As changes have been cosmetic only, all users will find the location of all pages, links and information unchanged. So far, feedback has been good.”

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Bergseth said that eventually nearly every page of its existing software will be updated to meet the new design esthetic, which will improve the user’s experience. In addition, the new page design will be completely mobile ready. Because Exceleras develops, updates and maintains all of the software it offers to the market, it makes frequent updates and releases them to customers on a set schedule.

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Minor enhancements included in the most recent release include the addition of an option to adjust custom task re-occurrence at launch and a new menu to specify a category for  uploaded documents. The custom task functionality has become more important as new DispoSolutions users are coming from new parts of the business and managing more vendors than default servicers have in the past.
 
“Once primarily a tool used by servicers dealing with REO disposition, DispoSolutions has evolved into a powerful asset management system that has been embraced by  investors, community-based organizations, property managers and others who need to manage real estate portfolios,” said Exceleras President and CEO Michael Harris. “Because this evolution has tracked with our customer’s changing requirements, we found the need to update our design across the entire application. The pages look great, they’re easy to use and our customers love them. I’m very proud of our development team and the work they are doing.”

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Exceleras Provides One-Click Access To RE Auction Platform

Exceleras, creator of the DispoSolutions Real Estate Owned (REO), ValueSolutions Collateral Valuation and ClearView Offer Management platforms, announced today a new integration to the Bid4Assets online auction platform.  Now mortgage loan servicers, asset managers and investors that use DispoSolutions can also send properties to online auction and review the results seamlessly through one dashboard. Exceleras now considers Bid4Assets a preferred partner.

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“We continue to expand our solutions so that our clients can complete all of their work without leaving our applications,” said Exceleras President and CEO Michael Harris. “Efficiencies will continue to be important to our clients and you cannot be efficient if you are switching between applications. In addition, we are very impressed with Bid4Assets. The company has been selling real estate through online auctions longer than anyone and their technology is a good fit for our own.”

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Founded in 1999, Bid4Assets is a real estate online auction company that was created to serve government agencies at the federal, state and country levels. The firm was the first to perform online auctions for the US Marshals Service through the Department of Justice’s asset forfeiture program and is a leader in online tax foreclosure sales, having worked with over 75 counties across the country. Bid4Assets has sold over 100,000 properties of all types located in all fifty states and has over 675,000 registered bidders on its platform.

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“We were looking to expand our online real estate sales beyond the government sector and we really liked what we saw in Exceleras and its DispoSolutions offering,” said Jesse Loomis, President and CEO of Bid4Assets. “Exceleras has a great technology development team, which made integrating our systems fairly straightforward. Now, if a DispoSolutions client has not been successful moving a property through the traditional agent channel, they can send the property to auction with a single click and then get the results sent right back to DispoSolutions.”
Unlike other real estate auction firms, Bid4Assets does not require users to sign long term contracts. Auctions can be ordered for seven, 10 or 14 days. When the auction ends, there is no further commitment. Best of all DispoSolutions clients pay nothing for online auction services.  The new functionality is now available to DispoSolutions users.

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Default Services Technology Player Advances

Exceleras, creator of the DispoSolutions Real Estate Owned (REO), ValueSolutions Collateral Valuation and ClearView Offer Management platforms, released scheduled updates for its platforms this week, including upgraded workflow capabilities, new reporting options and additional task management controls. The company offers its clients improvements to its SaaS solutions on a regular basis.

“Our customers are working in markets that are changing daily and while the work they do remains largely the same, the requirements for success are easier to achieve with the right software,” said Amy Bergseth, Vice President of Operations for Exceleras. “Our customers are not expected to be satisfied with yesterday’s software. This requires our programming staff to be continuously improving the products we offer. That’s exactly what we do.”

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Exceleras develops, updates and maintains all of the software it offers to the market. The company has established a schedule of regular updates, which it shares with its customers. As new requirements come to light, they are added to the schedule.
The most recent updates to the company’s software include more intelligent workflow for tasks in the REO system, the ability for staff administrators to configure the default task ownership behavior for tasks automatically launched by the system, and numerous enhancements to the Staff List including the option to show or hide employees who are no longer on the project and to provide a new search function. In addition, the Closing Status Report has been enhanced to include additional information and pending properties.

“Constant improvement is a commitment to our customers that we take very seriously,” said Exceleras President and CEO Michael Harris. “It’s what they expect from a partner in their success. I’m pleased that Amy and her team continue to roll out valuable enhancements to our offerings on schedule. It sets us apart and the pace our technology developers are setting is very difficult for any competitor to match.”

REO Management Platform Adds Functionality

Exceleras, creator of the DispoSolutions REO management platform and the ValueSolutions enterprise collateral valuation management technology, have rolled out enhancements to both its REO management and property valuation software systems, including upgrades for better task management, document handling and data management. The company offers its clients improvements to its SaaS solutions on a regular basis.
“Agility, to us, means being able to update our software quickly, based on our clients’ needs, but also allowing our clients to make their own changes, so the software works better for them without them having to wait for the next release from us,” said Amy Bergseth, Vice President of Operations for Exceleras “Our clients are under a lot of scrutiny from their customers and regulators and they can’t always afford to wait in order to implement tweaks to their technology platforms. Agile development gives them this flexibility.”

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In addition to the upgrades to its software products, Exceleras completed its rebranding effort last month with the launch of a new website. The site provides a wealth of information about the company and its offerings, as well as industry resources that will benefit company clients, partners and prospects.
This month’s enhancements include changes to task management that provide greater flexibility in when tasks are scheduled as well as when and how they can expire. Data management changes now allow more options for delivering reimbursement documents and MLS Sheet task documents.

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“Small changes often add up to significant value to our customers,” said Exceleras President and CEO Michael Harris. “Amy and her team continue to add value to our offerings and we’ll continue to do that, with the software we offer and support today and the new offerings we’ll be rolling out this year.”

Default Services Provider Gets New CEO

Exceleras, creators of the DispoSolutions REO management platform and the ValueSolutions enterprise collateral valuation management technology, announced today that industry veteran Michael Harris has joined the firm and will serve as president and Chief Executive Officer. Harris has been consulting with the firm for several months, developing strategic direction and working on a new product set and a general rebrand for the successful software development company.

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Exceleras, formerly Default Servicing Technologies, became a leading firm during the foreclosure crisis, when lenders, servicers and asset management firms sought out software to help them manage the property valuation and disposition processes. Today, Harris plans to take the company to the next step in its evolution.

“Today’s primary market participants, lenders and servicers, now have access to solid software that meets their most pressing needs and we are proud to be a solution provider for that sector,” Harris said. “It’s the secondary market that also needs our support today. Our ability to provide customized software through a consultative and collaborative process is making us a good partner for capital markets firms that can benefit from access to a boutique, high powered technology environment.”

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Harris previously owned his own quality assurance consulting firm Jennick, LLC, where he provided a range of services designed to help mortgage servicers establish and maintain best practices. Before that he served as President of Carrington Property Services, President at Stewart Asset Recovery, and Vice President in charge of Operation for First American REO Servicing.

“Our primary market segment going forward will be investors who lack the powerful technologies required for success in today’s real estate market,” Harris said. “There are firms in our industry today who would benefit greatly by having a single solution like Exceleras which can provide end to end technology from portfolio acquisition to disposition. We can show them software solutions that will change their worlds.”

Default Services Company Re-Brands

Exceleras is the new name for Default Servicing Technologies, LLC, creators of a suite of critical software for banks, servicers, subservicers, capital market groups, and other mortgage and real estate industry professionals, including the DispoSolutions real estate disposition platform and the ValueSolutions enterprise collateral valuation management technology. The company has changed its name to better reflect the nature of its business and the industry sectors it serves.
“For many years, Default Servicing Technologies has played a crucial role in helping its clients deal with valuing and selling real estate,” said Michael Harris, an industry veteran who has been consulting with the company throughout the rebranding process. “The company is unmatched in its ability to meet these demands, but in doing so it has gained valuable experience that has allowed the company to create software that meets a broader set of industry needs. Starting now, the company will meet those needs as Exceleras.”

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Today, the company’s software-as-a-service (SaaS) solutions include DispoSolutions Real Estate Owned (REO), Short Sale, Valuation, and Offer Management Platform and the ValueSolutions enterprise collateral valuation management technology. The systems can be used together or a la carte. Together, these tools allow Exceleras clients to manage assets that are both pre-foreclosure and post-foreclosure, as well as the process of providing due diligence solutions for portfolio acquisition such as obtaining valuations and inspections for real estate assets. The firm’s systems assist in creating transparency, capturing communication and documents, and providing a “pre-packaged” workflow of automated tasks and notices for default and short sale processes in a fully compliant manner.

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Amy Bergseth, Vice President of Operations for Exceleras, explained the origins of the new name. “Automation allows our clients to accelerate the pace of business, which is vital to success. At the same time, operating in a highly regulated environment requires every technology buyer to seek out excellent partners, especially when it comes to mission critical technology. Expanding beyond the default sector required us to rebrand. Exceleras is now the most excellent solution for accelerating your business with technology.”